Registration Operations Lead — Flexible Hours & Impact

RELX Group; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

RX Global in London seeks a Product Success leader to empower teams delivering high-quality online registration across events, combining people leadership with technical and operational oversight to ensure accurate configuration and robust quality controls.

You will drive continuous improvement, manage risks, oversee testing and governance, and lead stakeholder alignment to deliver outstanding customer experiences.

Qualifications

• Experience leading a system configuration, digital operations, or web production team.
• Experience with online registration, CMS, and eCommerce platforms.
• Strong stakeholder management and ability to translate business requirements into technical solutions.

Responsibilities

• Empower teams to deliver high-quality online registration outcomes across events.
• Oversee configuration, testing, and governance of registration systems.
• Manage risks and ensure operational reliability.
• Lead stakeholder engagement throughout project delivery.
• Drive continuous improvement and performance monitoring.

Skills

People leadership

Project management

Stakeholder management

Operations management

System configuration

Digital platforms

Tools

Registration systems

CMS

Web production tools

Job description

RX Global in London seeks a Product Success leader to empower teams delivering high-quality online registration across events, combining people leadership with technical and operational oversight to ensure accurate configuration and robust quality controls.

You will drive continuous improvement, manage risks, oversee testing and governance, and lead stakeholder alignment to deliver outstanding customer experiences.