Registered Support Manager

AESN Limited; Gosport; Presencial; GBP 42 000 - 52 000; Tempo integral

Resumo da oferta

AESN Limited is seeking a Registered Support Manager in Gosport to lead a specialist Supported Living service. You will manage a dedicated team, embed Positive Behaviour Support, and ensure high-quality, person-centred care while maintaining regulatory compliance.

You will collaborate with families, commissioners, and health professionals to support adults with learning disabilities, autism, and complex needs. Strong leadership and safeguarding expertise are essential for success in this role.

Qualificações

• Proven experience as a Manager or Deputy Manager within a CQC-regulated Health and Social Care environment.
• Experience supporting adults with learning disabilities, autism, complex mental health needs, or trauma backgrounds.
• Strong knowledge of CQC fundamental standards, safeguarding procedures and PBS frameworks.
• Excellent communication, leadership, and multi-agency stakeholder management skills.
• Leadership qualification (e.g., NVQ/QCF Level 5) or working towards.

Responsabilidades

• Lead, motivate, and develop Support Workers and Senior Support Workers to deliver high-quality, personalised care.
• Manage recruitment, induction, regular supervisions, appraisals, and performance management.
• Hold overall responsibility for operational performance, quality standards, and regulatory compliance of the service.
• Ensure full compliance with CQC regulations, local authority contractual requirements, and organisational policies.
• Lead safeguarding investigations, incident management, risk assessment, and continuous quality improvement.
• Oversee regular service audits, quality assurance processes, and action plans.
• Embed PBS and trauma-informed approaches across daily support routines, promoting positive risk-taking.
• Coordinate multi-disciplinary care with families, commissioners, social workers, health professionals, and advocates.

Conhecimentos

Leadership

Communication

Multi-agency working

PBS / trauma-informed practice

Formação académica

NVQ/QCF Level 5 in Leadership and Management for Health and Social Care

Descrição da oferta de emprego

Role Summary

We are seeking an experienced, resilient, and compassionate Registered Support Manager to lead a specialist Supported Living service in Gosport. This service supports adults with learning disabilities, autism, mental health needs, and complex care requirements.

In this role, you will work alongside the Operations Manager to ensure the service delivers person-centred, high-quality, and compliant care. You will lead and empower a dedicated team while navigating complex situations, embedding Positive Behaviour Support (PBS), and maintaining strong multi-agency relationships.

Key Responsibilities

Service Leadership & Culture

• Lead, motivate, and develop Support Workers and Senior Support Workers to deliver high-quality, personalised care.
• Foster an inclusive, accountable, and supportive workplace culture where staff feel valued and empowered.
• Manage recruitment, induction, regular supervisions, appraisals, and performance management.

Quality, Compliance & Operations

• Hold overall responsibility for the operational performance, quality standards, and regulatory compliance of the service.
• Ensure full compliance with CQC regulations, local authority contractual requirements, and organisational policies.
• Lead on safeguarding investigations, incident management, risk assessment, and continuous quality improvement.
• Oversee regular service audits, quality assurance processes, and action plans.
• Ensure accurate record-keeping and strict adherence to GDPR and data protection regulations.

Person-Centred Care & Clinical Practice

• Embed Positive Behaviour Support (PBS) and trauma-informed approaches across all daily support routines.
• Promote positive risk-taking to maximize individuals' independence while maintaining robust risk management plans.
• Coordinate multi-disciplinary care, collaborating with families, commissioners, social workers, health professionals, and advocates.

Candidate Profile

Essential Qualifications & Experience

• Proven experience as a Manager or Deputy Manager within a CQC-regulated Health and Social Care environment.
• Demonstrated history of supporting adults with learning disabilities, autism, complex mental health needs, or trauma backgrounds.
• Strong working knowledge of CQC fundamental standards, safeguarding procedures, and Positive Behaviour Support (PBS) frameworks.
• Excellent communication, leadership, and multi-agency stakeholder management skills.
• Relevant Health and Social Care leadership qualification (e.g., NVQ/QCF Level 5 in Leadership and Management for Health and Social Care, or equivalent/working towards)