Registered Service Manager

VOYAGE CARE; Leyland; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Blue Light Card

GP & wellbeing support

Cash plans

Long service awards

Enhanced retirement leave

Career development opportunities

Job summary

VOYAGE CARE in Leyland seeks an experienced Registered Service Manager to lead an established residential service. You will drive quality, embed best practice and support ongoing development with a hands-on leadership style.

You will oversee day-to-day operations, support a stable team, manage occupancy and budgets, and collaborate with families and local authorities to ensure outstanding, person-centred care.

Qualifications

• Previous management experience within adult social care.
• Strong knowledge of CQC regulations and quality governance.
• Experience leading, developing and motivating teams.
• Confidence managing performance and driving accountability.
• A Level 5 qualification in Health & Social Care (or willingness to achieve).
• A passion for continuous improvement and delivering outstanding care.

Responsibilities

• Leading, motivating and developing an established team.
• Driving high-quality, person-centred support and positive outcomes.
• Managing performance, supervisions, appraisals and staff development.
• Maintaining compliance with CQC, regulatory and organisational standards.
• Completing audits, quality checks and action plans.
• Managing occupancy, budgets and service performance.
• Working closely with families, local authorities and healthcare professionals.
• Providing leadership to an existing management structure.

Skills

Team leadership

Staff development

Performance management

Quality governance

CQC knowledge

Budget management

Education

A Level 5 qualification in Health & Social Care

Job description

We're looking for an experienced and ambitious Registered Service Manager to lead one of our established residential services in Leyland. This is an exciting opportunity for a manager who thrives in a fast-paced environment, enjoys developing teams, and is passionate about delivering outstanding person-centred support. You'll be joining a vibrant, fully occupied service with a stable staff team and a diverse range of support needs, making every day varied, rewarding, and engaging. We're looking for a leader who won't simply maintain standards but will continue to drive quality, embed best practice, and support the service's ongoing development.

What You'll Be Doing

As Registered Service Manager, you'll have overall responsibility for the day-to-day running of the service, including:

• Leading, motivating and developing an established team.
• Driving high-quality, person-centred support and positive outcomes.
• Managing performance, supervisions, appraisals and staff development.
• Maintaining compliance with CQC, regulatory and organisational standards.
• Completing audits, quality checks and action plans.
• Managing occupancy, budgets and service performance.
• Working closely with families, local authorities and healthcare professionals.
• Providing leadership to an existing management structure, including a Deputy Manager and Senior Support Workers., Stream - access up to 40% of your earned pay when you need it.
• Funded Blue Light Card.
• 24/7/365 GP and wellbeing support for you and your family.
• Cash plans for colleagues and their families.
• Enhanced retirement leave.
• Long service awards.
• Ongoing learning, development and career progression opportunities.

Why This Role? This is an excellent opportunity for a strong manager who enjoys being visible, hands-on and making a difference. You'll inherit a stable service with solid foundations and play a key role in shaping its future, developing the team, driving quality, and ensuring the people we support continue to live fulfilling and meaningful lives.

This role would suit an experienced Registered Manager, Service Manager, or an exceptional Deputy Manager ready for their next challenge.

• Complex needs
• Mental health needs
• Learning disabilities
• Autism
• Brain injury or neurological conditions

To Be Successful You'll Need

• Previous management experience within adult social care.
• Strong knowledge of CQC regulations and quality governance.
• Experience leading, developing and motivating teams.
• Confidence managing performance and driving accountability.
• A Level 5 qualification in Health & Social Care (or willingness to achieve).
• A passion for continuous improvement and delivering outstanding care.