Registered Service Manager (Supported Living)

Radis Community Care; Coventry; On-site; GBP 40,000 - 56,000; Full time

Job summary

Radis Community Care is seeking an experienced Registered Service Manager to lead our Coventry-based Supported Living service for adults with mental ill health and/or learning disabilities. You will oversee day-to-day operations, ensure safety, quality and regulatory compliance, and foster a compassionate, person-centred culture.

In this role you will lead a skilled staff team, partner with mental health professionals, manage risk and care planning, and promote independence and community living

Qualifications

• Previous experience as a Registered Manager, Deputy Manager or Service Manager within a care setting.
• Experience of supporting adults with mental health needs and / or learning disabilities
• A strong understanding of safeguarding, risk management and positive behavioural support.
• Experience of managing dynamic, potentially complex environments and challenging situations
• Excellent leadership, communication and organisational skills.
• Experience of managing teams with a strong culture of responsibility and accountability.
• A confident decision maker whilst maintaining a person-centred approach.
• A commitment to advocating for the rights of those we support
• Experience of both managing building based and multi-site services
• A relevant management qualification, such as Level 5 in Leadership and Management for Adult Care, or a willingness to work towards this.

Responsibilities

• Provide strong, visible leadership and ensure the service operates in line with regulatory best practice including CQC.
• Oversee day-to-day management of a 19-apartment supported living scheme.
• Lead and develop a skilled, motivated and accountable staff team.
• Monitor quality through audits, supervision and reviews; drive continuous improvement.
• Ensure service is inspection ready and compliant with reporting protocols.
• Manage resources: recruitment, staff deployment, training and development.
• Collaborate with mental health practitioners, social care professionals and commissioning teams.

Skills

Leadership

People management

Communication

Risk management

Safeguarding

Decision making

Person-centred care

Advocacy

Multi-site management

Education

Level 5 Leadership and Management for Adult Care

Job description

Registered Service Manager (Supported Living)

Location: Broadstreet House, Coventry, CV2

Are you an experienced Care Leader ready for your next challenge?

We are looking for an experienced, compassionate and confident social or healthcare Manager to lead a supported living service for adults experiencing mental ill health and/or learning disability.

This is an exciting opportunity for an experienced manager who is passionate about delivering high-quality, person-centred support and who can lead a team to achieve positive outcomes for the people we support.

Our service supports individuals with a range of complex needs, and we are looking for a manager who can balance strong leadership, effective risk management & regulatory compliance with a genuinely person-centred approach.

About the role

As Registered Manager, you will have overall responsibility for the day-to-day management of our 19-apartment supported living scheme. You will lead our team to maintain the highest quality of service, ensuring that people we support receive a safe, caring, responsive, effective & well-led care and support service.

You will:

• Provide strong, visible & compassionate leadership
• Ensure the service operates in accordance with regulatory best practice including CQC
• Maintain a strong focus on keeping people safe and healthy by managing risk and positive risk taking.
• Ensure support plans and risk assessments are co-produced, accurate and outcome focused and reviewed to reflect changing needs.
• Work collaboratively with mental health practitioners, social care professionals, commissioning teams, and other MDT professionals.
• Support those we support to develop the skills and confidence to lead full, independent lives within their community.
• Lead & develop a skilled, motivated and accountable staff team.
• Monitor quality through internal audits, observation of practice, feedback, reviews and team supervision.
• Ensure internal and external reporting protocols are followed and prescribed actions completed in a timely manner.
• Promote a positive, inclusive culture where teams take ownership and pride in the quality of support they provide
• Maintain effective communication with people we support, families, professionals and other stakeholders.
• Ensure the service is inspection ready, driving and leading a culture of continuous improvement
• Manage resources by effective recruitment, staff deployment, training and development.

About you

We are looking for someone who is an experienced and confident care professional with a strong understanding of supporting adults with mental health needs and complex presentations.

Most importantly we are looking for a leader who understands that good care is more than compliance. You will be someone who can build trust, develop people and create a culture where teams feel valued and able to take ownership whilst ensuring the people we support are at the heart of every decision.

You will have the confidence to advocate on behalf of those we support, be able to challenge poor values and practice, have the curiosity to ask questions, and the determination to continually improve your team and service.

If you are an experienced care leader who is passionate about supporting people with mental health and learning disability to achieve greater independence and live full and active lives, we would love to hear from you.

Positive Experience & Strong Values Are Essential… Our Ideal Candidate Will Demonstrate.

• Previous experience as a Registered Manager, Deputy Manager or Service Manager within a care setting.
• Experience of supporting adults with mental health needs and / or learning disabilities
• A strong understanding of safeguarding, risk management and positive behavioural support.
• Experience of managing dynamic, potentially complex environments and challenging situations
• Excellent leadership, communication and organisational skills.
• Experience of managing teams with a strong culture of responsibility and accountability.
• A confident decision maker whilst maintaining a person-centred approach.
• A commitment to advocating for the rights of those we support
• Experience of both managing building based and multi-site services
• A relevant management qualification, such as Level 5 in Leadership and Management for Adult Care, or a willingness to work towards this.

Desirable Experience or knowledge of:

• Knowledge or experience of working within mental health pathways
• Section 117 aftercare Conditional Discharge and/or restrictions
• CPA and/or complex care pathways
• Transitioning individuals from secure or hospital environments into community-based services

This is an opportunity to take a lead role in developing a service where people matter, staff are supported to succeed, and high-quality care is a team responsibility.

About Radis Community Care

Established in 2001, Radis has grown to become a leading provider of community based social care and support for thousands of vulnerable adults and children in England and Wales, focussed on supporting people to live independently in their own homes and within their local communities.

We deliver services including Supported Living, Extra Care Services, Visiting Care, Live In Care and Nurse Led Care supporting diverse groups including learning disabled adults, those with physical disabilities, complex health needs, the elderly and those experiencing mental ill health. Our care and support is tailored to meet our an individual needs, our care ranges from brief daily visits to 24-hour support.

Radis Community Care is an Equal Opportunities Employer that welcomes applicants from all sections of the community.

At this present time, we are unable to consider sponsorship for this role - This role is open to anyone who has the right to live and work in the UK. Please note that we will ask for proof of your immigration status during the application process