Registered Manager

Good Oaks Home Care; Milton Keynes; On-site; GBP 45,000 - 50,000; Full time

Benefits offered by this job

Salary: £45,000 - £50,000 per annum

On-call rota pay

Annual/performance bonus

DBS check fee reimbursement

Training and support from franchise

Volunteer days

Carbon neutral franchise focus on care

Supportive culture

Job summary

GoodOaks Homecare seeks a Registered Manager to lead and grow our Milton Keynes service. You will work closely with the franchise owner to develop high-quality visiting and live-in care, oversee client consultations, care planning, onboarding, and ensure CQC compliance.

We value a proactive, person-centred approach, strong leadership, and a commitment to exceptional customer service. DBS check will be required for working with vulnerable adults, and a UK driving licence is expected.

Qualifications

• Experience managing a homecare/domiciliary service.
• Strong knowledge of care regulations and CQC.
• Promote person-centred care across the team.
• Proactive leadership and team development.
• Willing to undertake a DBS check for working with vulnerable adults.

Responsibilities

• Coordinate development of visiting and live-in care services in Milton Keynes.
• Conduct client consultations, care assessments, and onboarding of new clients.
• Manage feedback and complaints to drive service improvement.
• Grow the business by pursuing new opportunities and building relationships.
• Support recruitment, induction and development of staff; ensure branch safety and CQC compliance.

Skills

Leadership

Compliance knowledge

People management

Communication

Motivation

Education

Experience managing a homecare/domiciliary service

Job description

Award-winning Top 20 Homecare Provider, GoodOaks Homecare, is looking for a Registered Managerto lead and grow our service in Milton Keynes.

We are passionate about enabling people to stay in the homes they love with quality, personalised, life enhancing visiting care and live-in care.
This position offers an excellent opportunity for professional growth and development within our expanding business, which is committed to providing superior home care.

What will you do?

• Working closely with the Franchise Owner to coordinate the development of high-quality visiting care and live-in care services in the local area
• Undertaking client consultations, care assessments, care planning and onboarding new clients
• Managing any feedback and complaints ensure that we are focused on improving our service
• Participating actively in growing the business by actively seeking out business opportunities
• Actively developing relationships with stakeholders and building on existing networks
• Supporting the effective recruitment, induction and development of all team members
• Being accountable for the safe running of the branch including maintaining CQC compliance

Who are you?

• An effective leader with experience of managing a homecare / domiciliary service
• Excellent knowledge of compliance and legislative requirements of the care regulations
• Able to promote the highest standards of care across the team and with a focus on person-centred care
• A positive, resilient and proactive approach and a drive to develop themselves and the team
• Passion for consistent, excellent customer service and delivery of high-quality care
• Strong interpersonal and communication skills and an ability to motivate and inspire a team
• You thrive under pressure and can be flexibility to meet the demands of the business
• You're willing to undertake a CQC DBS check in order to work with vulnerable adults
• A valid UK driving licence and use of a car

This is a unique opportunity to work closely with a supportive and engaged director to shape and develop a serviceto be proud of.

What do we offer?

• £45,000 - £50,000 per annum - competitive pay including regular reviews
• Additional payments for participating on on-call rota
• Annual and performance related bonus with clarity of realistic targets
• Reimbursement of your CQC DBS check fee
• Training and support from a proactive and supportive franchise support office
• Employment perks and benefits including volunteer days
• Being part of the UK’s only carbon neutral care franchise focused on quality of care
• Supportive, positive, and proactive culture across our franchise network