Deputy Registered Manager Bournemouth and Poole

Good Oaks Home Care Ltd.; Milton Keynes; On-site; GBP 36,000 - 39,000; Full time

Benefits offered by this job

Annual bonus

On-call pay

Training & development

Volunteer days

Job summary

GoodOaks Homecare, Milton Keynes, seeks a Registered Manager to lead and grow our visiting and live-in care services. You will collaborate with the franchise owner to deliver high-quality care, ensure regulatory compliance and maintain a person-centred approach while building local networks and elevating service delivery.

The role offers professional growth, a supportive team, and opportunities within a carbon-neutral care franchise focused on quality.

Qualifications

• Experience in health and social care management.
• Knowledge of compliance and legislative requirements of care regulations.
• Ability to promote high standards of care with a person-centred approach.
• Willing to undertake a DBS check.
• Hold a valid UK driving licence.

Responsibilities

• Coordinate development of high-quality visiting and live-in care services in the local area.
• Participate in the on-call rota.
• Undertaking client consultations, care assessments, care planning and onboarding new clients.
• Manage feedback and complaints to improve service.
• Grow the business by actively seeking opportunities.
• Develop relationships with stakeholders and networks.
• Support recruitment, induction and development of team members.
• Ensure the safe running of the branch including maintaining CQC compliance.

Skills

Leadership

People management

Communication

Customer service

Team motivation

DBS check

Job description

Award-winning Top 20 Homecare Provider, GoodOaks Homecare, is looking for a Registered Managerto lead and grow our service in Milton Keynes

We are passionate about enabling people to stay in the homes they love with quality, personalised, life enhancing visiting care and live-in care. This position offers an excellent opportunity for professional growth and development within our expanding business, which is committed to providing superior home care.

What will you do?

• Working closely with the Registered Manager & Franchise Owner to coordinate the development of high-quality visiting care and live-in care services in the local area
• Able to participate in the on-call rota
• Undertaking client consultations, care assessments, care planning and onboarding new clients
• Managing any feedback and complaints ensure that we are focused on improving our service
• Participating actively in growing the business by actively seeking out business opportunities
• Actively developing relationships with stakeholders and building on existing networks
• Supporting the effective recruitment, induction and development of all team members
• Being accountable for the safe running of the branch including maintaining CQC compliance

Who are you?

• An effective leader with experience in managing in health and social care
• Excellent knowledge of compliance and legislative requirements of the care regulations
• Able to promote the highest standards of care across the team and with a focus on person-centred care
• A positive, resilient and proactive approach and a drive to develop themselves and the team
• Passion for consistent, excellent customer service and delivery of high-quality care
• Strong interpersonal and communication skills and an ability to motivate and inspire a team
• You thrive under pressure and can be flexibility to meet the demands of the business
• You're willing to undertake a DBS check in order to work with vulnerable adults
• A valid UK driving licence and use of a car

This is a unique opportunity to work closely with a supportive and engaged director to shape and develop a serviceto be proud of.

What do we offer?

• £36,000 - £39,000 per annum - competitive pay including regular reviews
• Annual and performance related bonus with clarity of realistic targets
• Additional payment for on-call rota
• Training and support from a proactive and supportive franchise support office
• Employment perks and benefits including volunteer days
• Being part of the UK’s only carbon neutral care franchise focused on quality of care
• Supportive, positive, and proactive culture across our franchise network