Care Coordinator (homecare) Milton Keynes · Milton Keynes

Good Oaks Home Care Ltd.; Milton Keynes; On-site; GBP 30,000 - 37,000; Full time

Benefits offered by this job

28 holiday days

Mileage covered

On-call pay

Blue Light Card

Paid DBS check

Induction and ongoing training

Job summary

GoodOaks in Milton Keynes is seeking a Care Coordinator to schedule client visits and coordinate the care team, ensuring timely responses and high-quality support.

You will produce weekly rotas, cover occasional evenings and weekends, manage staff absence, and contribute to training while maintaining strong communication with clients and families.

This role offers on-going development and on-call duties with additional pay, and a supportive management team committed to excellent home care.

Qualifications

• Excellent organisational and communication skills.
• Experience with care scheduling or coordinating teams.
• IT-literate and able to use scheduling tools.

Responsibilities

• Produce weekly rotas and manage care scheduling.
• Attend regular care visits and cover evenings/weekends as needed.
• Troubleshoot issues and allocate calls efficiently.
• Manage staff absence and adjust plans accordingly.
• Assist in training and onboarding new team members.
• Maintain reliable service across Milton Keynes.

Skills

Organised

Strong communicator

IT confident

Reliable

Growth mindset

Job description

Join our award-winning team at GoodOaks. A company that values and rewards the caring people who work with us!

At GoodOaks, we’re proud of the professional yet personal care our carers provide. As an award-winning home care company, we strive to be the go to provider of quality care by valuing, developing and rewarding the dedicated individuals who work with us.

We’re looking for a Care Coordinator to join our brilliant team in Milton Keynes. This crucial role ensures our clients receive exceptional care. The role involves organising schedules based on clients’ requested call times and care professional availability, as well as maintaining effective communication with staff, clients, families and professionals.

This position offers an excellent opportunity for professional growth and development within our expanding business, which is committed to providing superior home care throughout Milton Keynes.

You will be expected to cover care calls as required & will be expected to participate in the on-call rota (an additional payment will be provided for on-call duties in addition to usual salary.

What will you do?

• Producing weekly rotas and care scheduling to ensure adequate provision of care
• Undertaking regular care visits, including being available evenings and weekends when needed
• Daily troubleshooting and problem-solving
• Managing staff absence, allocating extra calls, and cancelling care calls when necessary
• Assisting in the training and induction of new team members
• Helping GoodOaks provide a continuous and reliable service

Who are you?

• You’re a highly organised and efficient coordinator with a people-focused approach
• You’re a strong communicator with all types of people, and able to remain positive
• You’re IT-confident, enabling effective scheduling, team contact and work planning
• You’re highly reliable and able to foster a strong team ethos and keep morale high
• You’re growth-focused, and support the continued development of yourself and the team
• You’re dedicated, with high energy levels
• You’re willing to undertake a DBS check to work with vulnerable adults

What do we offer?

• 40 hours per week
• Up to £33,280 base salary dependent on experience
• Additional payment for on-call duties
• 28 holiday days offered
• Mileage covered
• Supportive, professional and common-sense management and ongoing support
• Paid induction training, and continued training and development offered
• Blue Light Card discount scheme
• Paid DBS check, if required

Optional extras — choose any of the below to also offer:

• Annual vehicle breakdown cover
• Long-stay bonus and referral bonus scheme
• Employee discount scheme
• Paid volunteer days

If you are ambitious, possess a positive attitude, and are eager to advance your career within our rapidly growing business, we would be delighted to hear from you.