Registered Manager

National Care Group Limited; Hurn; On-site; GBP 33,000 - 41,000; Full time

Benefits offered by this job

33 days annual leave

Life assurance

Private medical insurance

Leadership development

Professional qualifications

Wellbeing support

Stream

A values-led role

Job summary

Apple House in Christchurch, Dorset, is seeking an experienced Registered Manager to lead a four-person home. The successful candidate will be visible, build trusted relationships and ensure everyone is supported to live a meaningful life on their own terms.

You will know each person well, uphold choice and personal space, and lead a team focused on kindness, dignity and high‑quality, person‑centred care. This role requires seven‑day leadership and on‑call flexibility, with a salary up to

Qualifications

• Experience supporting people with learning disabilities, mental health or complex needs.
• Strong leadership with knowledge of quality governance and safeguarding.
• A Level 4/5 Health and Social Care qualification or equivalent with commitment to achieving it.
• Excellent communication, organisation and time management skills.
• Ability to lead seven‑day service and participate in on‑call rota.
• Strong values and commitment to helping people live their best lives.

Responsibilities

• Ensure health, wellbeing and safety of people supported and colleagues.
• Lead high-quality, person-centred support in line with regulatory requirements.
• Oversee quality, governance, training, staffing and service operations.
• Coach and mentor colleagues to make good practice visible and achievable.
• Build relationships with families, health and social care professionals, commissioners and regulators.
• Ensure support plans, daily records and communications are accurate and outcome-focused.
• Lead assessments and transitions to welcome new people safely and support their potential.
• Maintain registration with the Care Quality Commission and drive continuous improvement.

Skills

Leadership

Communication

Time management

Governance & safeguarding

Education

Health & Social Care Level 4/5 qualification

Job description

Job Introduction

REGISTERED MANAGER

Apple House | Christchurch, Dorset

Up to £37,000 per annum

40 hours per week

Could you be the manager the people at Apple House have told us they want? They want someone who is kind, approachable and reliable; who listens, understands what matters to them, respects their choices and takes action when something is important.

At Apple House, the people who live here help shape how their home is led. We are looking for an experienced Registered Manager who will be visible, build trusted relationships and ensure every person is supported to live a meaningful life on their own terms.

Welcome to Apple House. Apple House is home to four people with their own personalities, routines, interests and aspirations. The successful manager will take time to know each person well and understand what good support means to them.

Choice and familiar routines: One person enjoys community walks, television and established routines that help him feel comfortable and secure.

Independence and trusted relationships: One person values making her own choices, helping around the home, cooking, shopping and being supported by people she knows and trusts.

Community, friendships and purpose: One person enjoys keeping busy, attending yoga and the gym, visiting local places and maintaining friendships in his community.

Home, personal space and being heard: One person values her own space, favourite programmes and having her room and belongings arranged in the way she chooses.

Your role is to make sure each person continues to have choice, control, meaningful relationships and opportunities to enjoy the life that matters to them.

The manager people have asked for

• Be visible, approachable and comfortable spending time with the people who live at Apple House.
• Listen carefully, communicate in ways each person understands and follow through on what people tell you.
• Respect individual choices, preferences, routines, relationships and personal space.
• Champion independence while ensuring the right support is available when needed.
• Know each person well, including what helps them feel safe, settled, confident and involved.
• Create a culture where kindness, dignity, respect and person-centred practice are non-negotiable.
• Lead colleagues by example and act promptly when standards or experiences need to improve.
• Help people maintain friendships, access their community, enjoy their interests and pursue personal goals.

The Registered Manager role

• Ensure the health, wellbeing and safety of the people supported and colleagues.
• Lead high-quality, person-centred support in line with legal, statutory and regulatory requirements.
• Maintain strong oversight of quality, governance, training compliance, staffing and service operations.
• Coach and mentor colleagues, making good practice visible and achievable.
• Build effective relationships with families, advocates, health and social care professionals, commissioners and regulators.
• Ensure support plans, daily records and written communications are accurate, respectful and outcome-focused.
• Lead assessments and transitions so new people are welcomed safely and supported to achieve their potential.
• Maintain registration with the Care Quality Commission and promote continuous improvement.

About You

• Experience supporting people with learning disabilities, mental health support needs and/or complex needs.
• Leadership experience and a strong understanding of quality, governance and safeguarding.
• A Level 4 or 5 qualification in Health and Social Care, or relevant experience with a commitment to achieving the qualification.
• Excellent communication, organisation and time-management skills.
• The confidence to lead across a seven-day service, including appropriate flexibility and participation in the on-call rota.
• Above all, strong values and a relentless commitment to helping people live their best lives.

What we offer

33 days annual leave

Inclusive of bank and public holidays

Life assurance

Three times your annual salary

Private medical insurance

Access to additional health support

Leadership development

Programmes to support your career

Professional Qualifications

Unlimited access to learning opportunities

Wellbeing support

Including support through our health and wellbeing platform

Stream

Greater control and flexibility over your finances

A values-led role

The opportunity to make a visible difference every day

We want a manager who listens, understands us, knows what we like, helps us do the things we enjoy and makes sure staff treat us with kindness and respect.

National Care Group is committed to building a diverse, inclusive and authentic organisation.