Registered Manager

Dignus Group; Smethwick; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

33 days holiday inclusive of bank holidays

Benenden Health plan

£500 employee referral scheme

Company pension

Employee Assistance Programme (EAP)

Life assurance at 2x annual salary

Blue Light Card access

Paid training and qualifications

Job summary

Dignus Group in Smethwick seeks a Registered Manager to lead and manage their residential care services for adults with complex needs. In this full-time role, you will ensure exceptional person-centered care, overseeing service performance and team management. Ideal candidates will have experience supporting adults, strong knowledge of CQC standards, and leadership skills. The company offers a range of benefits, including a health plan, employee assistance programs, and professional development support.

Qualifications

• Experience in a leadership role supporting adults with complex needs.
• Strong knowledge of CQC standards, safeguarding, and compliance.
• Experience managing teams, budgets, and service performance.

Responsibilities

• Lead the day-to-day running and service performance.
• Manage and develop Deputy Managers, Team Leaders, and Support Workers.
• Oversee care plans, risk assessments, audits, and documentation.

Skills

Leadership

Communication

Decision-Making

Team Management

CQC Standards Knowledge

Education

Level 5 qualification in Health & Social Care

Job description

At Dignus Group, we create safe, supportive homes for adults with complex needs who may need extra help to live independently and achieve the goals that matter most to them.

Across our services, Dignus Specialist Care and Dignus Support, we provide residential care and supported living for people with autism, mental health needs, learning disabilities, and physical or sensory disabilities.

As a Registered Manager, you’ll take overall responsibility for the leadership, quality, and performance of the service, ensuring exceptional person-centred care is delivered every day.

What we offer

• 33 days holiday inclusive of bank holidays
• Benenden Health plan for added peace of mind
• £500 employee referral scheme
• Company pension to support your future
• Employee Assistance Programme (EAP) wellbeing support
• Life assurance at 2x annual salary
• Blue Light Card access with discounts on retail, travel, and leisure
• Paid training and access to recognised qualifications to support career progression
• Clear development pathways and opportunities to progress within the organisation

As a Registered Manager, you’ll lead the overall running, performance, and strategic development of the service, ensuring safe, effective, and high-quality care delivery.

Responsibilities

• Leading the day-to-day running of the home and overall service performance
• Managing and developing Deputy Managers, Team Leaders, and Support Workers
• Ensuring high standards of person-centred care, safeguarding, and regulatory compliance
• Overseeing care plans, risk assessments, audits, medication systems, and documentation
• Managing budgets, petty cash, financial oversight, and value for money
• Creating rotas and ensuring safe staffing levels that meet service needs
• Leading recruitment, onboarding, appraisals, supervisions, and performance management
• Managing incidents, complaints, safeguarding concerns, and regulatory notificationsWorking closely with families, local authorities, CQC, commissioners, and external professionals
• Driving quality assurance, KPI performance, audits, and continuous service improvement
• Leading team meetings, staff engagement, and service development initiatives
• Supporting transitions, new admissions, and community integration outcomes
• Maintaining strong oversight of health & safety, environmental, and medication compliance
• Taking on-call responsibility and leading emergency response when required

Working pattern

This is a full-time leadership role, working Monday to Friday, combining operational oversight, leadership responsibilities, and visibility within the service.

Flexibility is essential, and the role may include some evenings, weekends and on-call responsibilities where required.

What we’re looking for

We welcome applications from experienced Registered Managers, strong Deputy Managers ready to step up, or proven care leaders with multi-level leadership experience.

Qualifications & experience

• Experience supporting adults with complex needs in a leadership role
• Strong knowledge of CQC standards, safeguarding, and compliance
• Experience managing teams, rotas, budgets, and service performance
• Confidence leading audits, KPI delivery, and quality improvement
• Excellent leadership, communication, and decision-making skills
• A calm, resilient, and person-centred management style
• A genuine passion for developing people and improving lives
• A level 5 qualification in Health & Social Care (or equivalent) is highly desirable, although development support is available for the right candidate.

Dignus Group is a Disability Confident employer. We welcome applications from people with disabilities and can offer reasonable adjustments throughout the recruitment process and within the workplace.