Registered Manager

Minstead Trust; Lyndhurst; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Blue Light Card eligibility

Company Pension

Death in Service Insurance

Cycle to Work

Birthday Celebration Day Leave

Health and wellbeing scheme

Job summary

Minstead Trust is seeking an experienced Registered Manager for Whitemoor House in Lyndhurst. You will lead a 9-bed residential service, ensuring high-quality, person-centred support while maintaining regulatory compliance and driving continuous improvement.

You will oversee leadership teams, service delivery, safeguarding, and financial management, with a focus on dignity, independence, and inclusion for neuro disabled residents. DBS checks apply.

Qualifications

• Significant management experience within adult social care.
• Registered Manager experience.
• Strong understanding of CQC regulations and quality standards.
• Experience in safeguarding, risk management, and service improvement.
• Experience managing teams, budgets, and operational performance.
• Excellent leadership, communication, and organisational skills.
• Commitment to person-centred practice and co-production.

Responsibilities

• Promote a positive culture focused on dignity, independence, inclusion, and person-centred outcomes.
• Champion co-production by ensuring people we support and their families are actively involved in shaping services.
• Support, motivate, and develop team members to achieve high standards of performance.
• Foster a culture of openness, accountability, learning, and continuous improvement.
• Maintain registration as the CQC Registered Manager for the service and ensure compliance with regulations.
• Lead audits, quality assurance activities, and service improvement plans.
• Oversee safeguarding, risk management, incident reporting, and complaint resolution.
• Prepare for and lead inspections, audits, and regulatory visits.
• Drive quality outcomes with the ambition of achieving an excellent service rating.
• Oversee high-quality support planning, risk assessments, and outcome reviews.
• Promote independence, choice, wellbeing, and community inclusion.
• Ensure support is tailored to individual strengths, goals, and aspirations.
• Develop, and retain a skilled and motivated workforce.
• Provide supervision, coaching, and performance management.
• Ensure compliance with training, qualifications, and workforce development requirements.
• Support succession planning and future leadership development.
• Manage staffing levels, rotas, referrals, admissions, and occupancy.
• Oversee resource management, facilities, and digital systems. Manage budgets responsibly and contribute to financial sustainability.
• Lead on emergency responses and business continuity planning.
• Work collaboratively with regional leadership colleagues.
• Contribute to projects, service improvements, and strategic initiatives across the New Forest region.
• Support service resilience and business continuity across neighbouring services when required.

Skills

Leadership

Regulatory knowledge

People management

Communication

Education

Level 5 Diploma in Leadership for Health and Social Care (or willingness to achieve within an agreed timescale)

Job description

Registered Manager - Residential - Lyndhurst SO43 - Indeed.com

Lead with purpose. Make a difference every day.

If you wish to discuss any questions about the role, please contact Maisy at 023 8081 2297.

We are looking for an experienced and passionate Registered Manager to lead our dedicated team at Whitemoor House. This is an exciting opportunity to join a values‑led organisation and play a key role in delivering outstanding, person‑centred support for neuro disabled people.As Registered Manager, you will provide effective leadership, operational oversight, and regulatory management of the 9‑bed service. You will be responsible for ensuring high‑quality support, positive outcomes for the people we support, and compliance with all regulatory and organisational requirements.

Key responsibilities:

Leadership and Culture:

• Promote a positive culture focused on dignity, independence, inclusion, and person‑centred outcomes
• Champion co‑production by ensuring people we support and their families are actively involved in shaping services
• Support, motivate, and develop team members to achieve high standards of performance
• Foster a culture of openness, accountability, learning, and continuous improvement

Quality and Compliance:

• Maintain registration as the CQC Registered Manager for the service
• Ensure compliance with CQC regulations, legislation, and best practice standards
• Lead audits, quality assurance activities, and service improvement plans
• Oversee safeguarding, risk management, incident reporting, and complaint resolution
• Prepare for and lead inspections, audits, and regulatory visits
• Drive quality outcomes with the ambition of achieving and maintaining an excellent service rating.

Person‑Centred Service Delivery:

• Ensure the people we support remain at the heart of all decision‑making
• Oversee high‑quality support planning, risk assessments, and outcome reviews
• Promote independence, choice, wellbeing, and community inclusion
• Ensure support is tailored to individual strengths, goals, and aspirations.

People Management:

• Develop, and retain a skilled and motivated workforce
• Provide supervision, coaching, and performance management
• Ensure compliance with training, qualifications, and workforce development requirements
• Support succession planning and future leadership development.

Operational and Financial Management:

• Manage staffing levels, rotas, referrals, admissions, and occupancy
• Oversee resource management, facilities, and digital systems.Manage budgets responsibly and contribute to financial sustainability
• Lead on emergency responses and business continuity planning.

Regional Leadership:

• Work collaboratively with regional leadership colleagues
• Contribute to projects, service improvements, and strategic initiatives across the New Forest region
• Support service resilience and business continuity across neighbouring services when required.

About you (essential):

• Significant management experience within adult social care
• Registered Manager experience
• Strong understanding of CQC regulations and quality standards
• Experience in safeguarding, risk management, and service improvement
• Experience managing teams, budgets, and operational performance
• Excellent leadership, communication, and organisational skills
• Commitment to person‑centred practice and co‑production
• Level 5 Diploma in Leadership for Health and Social Care (or willingness to achieve within an agreed timescale).

What benefits can we offer you?

• A Celebration Day's Leave for Your Birthday
• Death in Service Insurance
• Company Pension
• An easy access health and wellbeing scheme
• Cycle to Work
• Enhanced maternity and paternity pay
• Blue Light Card eligibility

As a trust, our mission is to support people with learning disabilities to fully develop their individual potential by providing opportunities, enhancing life skills, ensuring informed choice, and influencing society.

• We appreciate each person. Everyone is different – we respect and celebrate this.
• We're always learning. We all have something to offer and more to learn.
• We're always improving. Striving to give our best and to have more impact.
• We push for change. We will challenge society to be fully inclusive.
• We find the joy in everyday life. We have the freedom to be ourselves and enjoy what we do.

We are not licensed to sponsor employees for visas; therefore, we are unable to offer sponsorship for this role. You need to have, or be able to obtain, right to work in the UK in order to take up this position.

All staff working for, or on behalf of Minstead Trust understand their responsibilities in relation to safeguarding adults at risk and know who to elevate concerns to within Minstead Trust.

Due to the nature of this employment, your application is subject to a successful Disclosure and Barring Service check (DBS).

No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community.