As the Registered Manager, you will hold operational and legal responsibility for the day-to-day running of the supported accommodation service. You will lead by example, cultivating a culture of safety, openness, and continuous improvement. Working closely in partnership with the Director of Operations and Nominated Individual, you will ensure our service meets and exceeds all Ofsted regulatory standards while achieving exceptional outcomes for our young people.
The Role
As the Registered Manager, you will hold operational and legal responsibility for the day-to-day running of the supported accommodation service. You will lead by example, cultivating a culture of safety, openness, and continuous improvement. Working closely in partnership with the Director of Operations and Nominated Individual, you will ensure our service meets and exceeds all Ofsted regulatory standards while achieving exceptional outcomes for our young people.
Key Responsibilities
- Regulatory Compliance: Take full responsibility for meeting and maintaining compliance with Ofsted’s Supported Accommodation (England) Regulations, ensuring all quality assurance audits, care plan reviews, and health & safety checks are meticulously maintained.
- Team Leadership & Development: Recruit, supervise, mentor, and schedule a dedicated team of support workers. Drive performance management, regular supervisions, and ongoing professional training (including trauma-informed care and safeguarding).
- Person-Centred Care & Pathway Planning: Oversee the assessment, design, and implementation of robust, individualised pathway plans that champion independence, life-skills development, and emotional wellbeing for young people.
- Safeguarding & Risk Management: Act as the lead for safeguarding within the service, managing incidents, conducting thorough risk assessments, and ensuring transparent escalation pathways with local authorities, emergency services, and the Nominated Individual.
- Stakeholder Collaboration: Build and maintain strong professional relationships with local authority commissioners, social workers, leaving care teams, and multi‑agency partners.
- Operational Administration: Manage staff rotas, maintain accurate digital records, oversee incident reporting, and contribute to the overall strategic growth and quality of the service.
Requirements & Qualifications
- Essential Qualifications: Level 5 Diploma in Leadership for Health and Social Care (Children and Young People’s Services), a recognised equivalent management qualification, or the willingness and commitment to work towards achieving it upon appointment .
- Experience: Proven leadership experience as a Registered Manager, Deputy Manager, or Senior Team Leader within a regulated children’s residential, semi‑independent, or 16+ supported accommodation setting.
- Regulatory Knowledge: Deep, practical understanding of current Ofsted regulations, quality standards, and safeguarding legislation for young people.
- Leadership Skills: Exceptional crisis decision‑making skills, emotional intelligence, resilience, and the ability to manage high‑pressure environments effectively.
- Communication: Strong written and verbal communication skills with a track record of effective multi‑agency liaison.
- Driving Licence: Full UK driving licence and access to a vehicle required.
Company Standards & Benefits Package
We value our leadership team and believe in supporting your wellbeing, professional growth, and financial security. As a standard part of our employment package, we offer:
- Competitive Financials: A strong starting salary band with regular performance and pay reviews.
- Professional Development: Fully funded continuous professional development (CPD) opportunities, advanced leadership training, and support to further your qualifications.
- Direct Governance Support: A collaborative, transparent working relationship with the Director of Operations and Nominated Individual—ensuring you have the administrative, financial, and strategic backing you need to succeed.
- Pension Scheme: Workplace pension enrollment to support your long‑term financial future.
- Generous Annual Leave: 28 days base holiday (inc. bank holidays), plus an additional paid Birthday Day Off and +1 extra holiday day for every year of service (up to 5 max)
- Wellbeing & Support: Access to employee support resources, structured management supervisions, and a healthy work‑life balance culture.
- On-Call Structure: Transparent and fair management on‑call arrangements.