Registered Manager

Kind Tailored Care; Beachley; Hybrid; GBP 32,000 - 39,000; Full time

Job summary

Kind Tailored Care Ltd is seeking a Registered Manager to lead our office team in Chepstow, Monmouthshire. You will be responsible for resource management, quality care, staff development, and ensuring services meet CQC requirements while working with local authorities and families.

This PAYE role offers 40 hours per week, 08:30–16:30, Monday to Friday, at £17 per hour; annual income £35,360 with potential overtime. Remote working is expected when visiting services.

Qualifications

• Minimum requirement Level 4, with preference for Level 5 NVQ in Health & Social Care.
• Strong communication, written skills, and IT literacy.
• Full UK driving licence with 6 points or less; valid DBS or update service.
• 3+ years care sector and management experience.

Responsibilities

• Oversee budgeting, salaries, and resources to support care teams.
• Lead and improve care planning, risk assessments, and service quality.
• Recruit, supervise, and train staff while maintaining standards.
• Ensure health and safety compliance and policies alignment.
• Manage staff rostering and on-call rota system.
• Safeguard best practices and implement positive behaviour support.

Skills

Business Management

Interpersonal Skills

Critical thinking

Organization skills

Qualifications

Observational skills

Relevant Experience

Education

Level 4 NVQ in Health & Social Care

Level 5 NVQ in Health & Social Care

Tools

Word

Outlook

Excel

Roster software

Job description

Registered Manager (Kind Tailored Care Ltd)

Job Opportunity & Employment Contract Details:

Kind Tailored Care Ltd are working in partnership with local authorities, direct with families to transform the health & social care industry. Providing truly compassionate supportive tailored care for our loved ones living in the community.

Our business is an approved local provider & currently looking for a dedicated Registered Manager to join our office team in Chepstow, Monmouthshire which is commuter distance from Bristol or Newport, remote working is also a requirement when visiting services.

PAYE flexible hours working contract (40hrs per week).08:30-16:30, Mon - Fri, £17 per hour. Annual income £35,360. It will also be possible to take on additional overtime to boost your income should it be required.

Company Profile:

Our business provides high-quality complex care services to loved ones with a diverse range of social needs & medical conditions.

We support loved ones with Complex Care including Challenging Behaviour, Learning Disabilities, Asperger, Dementia, Autism, Mental health & Social Vulnerability.

Job Role & Description:

• Resource Management - Budgeting, staff salaries, including medical supplies & other key resources that support the team providing care.
• Quality Care - Manage teams, providing guidance where necessary, supporting the team by implementing more effective processes, systems, & workflow. Creating & applying appropriate care plans with risk assessments.
• Staff Development & Training - Recruit, select and effectively supervise staff teams to maintain the quality of care provided. Training employees to learn new skills that contribute to the wider success of the business.
• Maintaining Health & Safety - Make sure all provision of services is in line with CQC regulation. Establish health and safety processes and integrate them into the training or onboarding of new service resources. Understand the importance of following policies, procedures & safe working practices.
• Staff Management - Recruitment of new staff and the delegation of tasks to employees. Ensuring that staff are equipped with the necessary skills, through training, experience, and supervision. Delegating key tasks, ensuring that the right individuals are performing their roles.
• Safeguarding best practice - Delivery of a quality service designed to meet the individual needs of all service users. Implementation of restraint reduction plans using our positive behaviour support tools.
• Rota Software Management - Participate in the on-call Rota system.

A successful candidate must have the following Qualifications & Skills:

• Business Management Skills to create an efficient operation that also puts the care of its service users first. Oversee daily operations of running the services. Start-up of new care packages with ongoing monitoring & review.
• Interpersonal Skills - interacting with several key stakeholders including service users, lead support workers & the relatives of clients in their care. Confident with a high energy drive, positive attitude towards a work life balance with a passion for care, helping others. Ability to work under pressure.
• Critical thinking - identify and implement solutions to a range of different problems. Make informed decisions that have the well-being of the service user at their core. Consider different approaches to reaching business goals & implement a variety of different strategies. Carry out initial client assessments.
• Organization skills - Time management, manage both their own time and the time of their employees, prioritizing tasks and delegating them appropriately. Improve the efficiency of services without compromising the health and wellbeing of their service users.
• Qualifications - Minimum requirement Level 4, prefer Level 5 NVQ in Health & Social Care. Good communication & written skills. IT literate, Word, Outlook, Excel & Roster software. Valid DBS or registered with the update service. Full valid UK driving license with 6 points or less.
• Observational skills - understand their service users and identify their needs. Hands-on approach when assessing service users and creating processes specifically based on their experiences with individual clients.
• Relevant Experience - Care sector & Business studies management experience (3 years minimum) Acknowledge the strengths and weaknesses of their operation, including their staff capabilities and resource management. Use problem-solving skills to create bespoke solutions. Provide full employment history & references.

In return, you will receive:

• Company pension (Nest)
• PAYE Monthly Pay (Last Friday of every month)
• Holiday Pay (28 days per year)
• 2 Day Foundation Course PROACT SCIPr UK (Training Provided)
• Flexible working hours for work life balance.
• Excellent opportunities to progress your career (Business Expansion)
• Sufficient supervisions and support directly from your CEO.
• Employee rewards scheme for best practice.
• Option to work from home a few days per month.
• Career development opportunities progressing to higher level or specialist qualifications.
• Satisfying & rewarding job role.