Registered Manager

Cambian Group Plc; West Bromwich; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Recommend A Friend Bonus

Blue Light Discount Card

Free DBS Check

Free Employee Assistance Programme

CareTech Foundation grants

Job summary

CareTech is seeking a Registered Manager to lead an adult residential service in West Bromwich. You will be responsible for safe, person-centred care, regulatory compliance, and driving performance across the service.

You will shape a positive culture, lead a diverse team, and ensure effective governance, audits, and KPI delivery. Prior CQC/CIW management experience is essential and DBS checks are required.

Qualifications

• Level 5 Health & Social Care (or working towards).
• Leadership/Management qualification (Level 3 or equivalent).
• IOSH Working Safely (desirable).
• Experience as a CQC/CIW Registered Manager.
• Experience safeguarding adults and working with statutory authorities.
• Strong experience in team leadership, recruitment, and performance management.

Responsibilities

• Quality & Compliance – Leading with Integrity and ensuring safe, high‑quality person‑centred care.
• Lead, motivate and develop a high‑performing team; oversee recruitment, induction, training and supervision.
• Drive budgets, occupancy, and service delivery; provide regular performance reports.
• Maintain records, conduct audits, and manage HR processes as required.
• Promote dignity, inclusion and empowerment; shape a positive, values‑led culture.

Job description

Registered Manager – Adult Residential Service

Location: West Bromwich
Salary: £34000.00 (plus benefits)
Hours: Full Time 37.5 per week

Please note: We may be unable to support applications where Home Office visa restrictions prevent candidates from meeting the full contractual hours or requirements of the role.

‘Extraordinary Days, Every Day’

About Us

At CareTech, we believe every person deserves the opportunity to lead a fulfilling life. We are committed to delivering exceptional, person-centred care that is empowering, respectful, and truly makes a difference—creating extraordinary days, every day.

About the Role

We are seeking an experienced and passionate Registered Manager to lead our adult residential services supporting individuals with learning disabilities, autism, and mental health needs.

This is a highly rewarding leadership role where you will take full accountability for the service, ensuring the delivery of safe, high-quality, and person-centred care while driving performance, staff engagement, and continuous improvement.

You will play a key role in shaping a positive culture where both colleagues and the people we support can thrive.

Key Responsibilities

• Quality & Compliance – Leading with Integrity
• Overall accountability for the safe, effective running of the service
• Ensure full compliance with CQC and regulatory standards
• Drive continuous improvement through audits, KPIs, and service development planning
• Maintain high standards of record-keeping and data management
• Conduct spot checks and participate in the on-call rota
• Promote dignity, independence, and person-centred care in all interactions
• People – Inspiring & Developing Teams
• Lead, motivate and develop a high-performing team
• Manage recruitment, induction, training, and performance
• Deliver meaningful supervisions and support professional development
• Promote a positive, inclusive, and values-led culture
• Handle investigations, complaints, and HR processes as required
• Act as a role model, coach, and mentor for your team

Commercial & Operational Management

• Manage budgets and financial performance within the service
• Drive occupancy and ensure efficient delivery of commissioned hours
• Provide regular performance reports and identify improvement opportunities
• Balance quality care with sustainable service delivery

What We’re Looking For

Essential Experience & Qualifications:

• Level 5 Health & Social Care (or working towards)
• Leadership/Management qualification (Level 3 or equivalent)
• IOSH Working Safely (desirable)
• Previous experience as a CQC/CIW Registered Manager
• Experience safeguarding adults and working with statutory authorities
• Strong experience in team leadership, recruitment, and performance management

Skills & Attributes

• Strong leadership and coaching ability
• Excellent communication and organisational skills
• Confident using IT systems (e.g., MS Office, reporting tools)
• Financial awareness and ability to manage budgets
• A values-driven approach with a commitment to dignity, inclusion and empowerment
• Calm, resilient, and solutions-focused

What We Offer

• Competitive salary and benefits package
• Ongoing training and career development
• Supportive leadership and peer network
• Opportunity to make a real difference every day

Company Values

• Friendly
• Positive
• Empowering
• Person-Centred
• Innovative

Rewards & Benefits

• *Recommend A Friend Bonus
• *Blue Light Discount Card
• Industry Standard Benefits
• Free DBS Check
• Free Employee Assistance Programme
• CareTech Foundation: the opportunity to apply for family and friend grants

Why Join Us?

This is more than a management role—it’s an opportunity to lead a service that transforms lives. If you are passionate about delivering outstanding care and inspiring others, we would love to hear from you.

What we do!

We are a well-established, nationwide healthcare provider. Our homes are specialist mental health services and are established, offering adults person-centred care. We carefully develop and adapt homes to meet the varying needs of adults with mental health needs. The services are carefully located within thriving communities, offering a variety of educational, recreational, and social activities.

We provide a positive impact on the service experience of people with mental health difficulties who may be experiencing emotional distress. This primarily involves support using a person-centred approach. Our support workers measure outcomes specifically to an individual’s needs and evidence using our person-centred outcome-measuring tool.

Successful candidates will be required to complete an enhanced DBS disclosure prior to commencement of employment. The disclosure expense will be met by the employer.

*T&Cs paid following the successful completion of a 6-month probationary period.

West Bromwich - Registered Manager [SYS-28351]