Registered Care Manager - Hounslow

Heritage Healthcare; Isleworth; On-site; GBP 38,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Performance‑related incentives

Full‑time permanent position

Pension scheme

Employee recognition programmes

Structured support from the widerHerit

Job summary

Heritage Healthcare is seeking an experienced Registered Care Manager to lead our domiciliary service covering Hounslow and Richmond. You will oversee safe, person-centred care, regulatory compliance and service performance.

The role focuses on staff development, governance, safeguarding and continuous improvement, with a supportive franchise network and opportunities for professional growth.

Qualifications

• Experience managing a domiciliary care service.
• Strong understanding of CQC regulations and inspection requirements.
• Proven ability to lead teams and drive service performance.
• Excellent communication and leadership skills.
• Knowledge of safeguarding and governance processes.

Responsibilities

• Act as the Registered Manager for the service.
• Maintain compliance with CQC regulations and standards.
• Lead safe, high‑quality care delivery across the branch.
• Recruit, develop and support care and office teams.
• Oversee safeguarding, complaints, incidents and investigations.
• Maintain effective governance, auditing and quality assurance systems.
• Ensure safe recruitment, induction, supervision and competency processes.
• Monitor service performance and implement continuous improvements.
• Build positive relationships with clients, families, professionals and stakeholders.
• Promote a positive culture focused on quality, dignity and person‑centred care.

Skills

Leadership

Communication

Regulatory compliance

People management

Education

Level 5 Diploma in Leadership for Health and Social Care

Job description

Registered Care Manager – Hounslow and Richmond

£38,000-£42,000 per annum + Performance Incentives

Permanent | Full-Time

Location: Hounslow and Richmond

Lead a High-Quality Home Care Service

Heritage Healthcare Hounslow and Richmond is seeking an experienced and motivated Registered Care Manager to lead and develop our domiciliary care service. This is an excellent opportunity for a strong care leader who is passionate about delivering outstanding care, supporting staff development and maintaining high standards of regulatory compliance.

As Registered Care Manager, you will be responsible for the overall leadership of the service, ensuring clients receive safe, effective and person‑centred care while maintaining compliance with CQC regulations and supporting the continued success of the branch.

What We Offer

• Competitive salary
• Performance‑related incentives
• Full‑time permanent position
• Supportive franchise and management network
• Ongoing professional development
• Career progression opportunities
• Pension scheme
• Employee recognition programmes
• Structured support from the wider Heritage Healthcare network
• Opportunity to influence and develop a growing service

Key Responsibilities

• Act as the Registered Manager for the service
• Maintain compliance with CQC regulations and standards
• Lead safe, high‑quality care delivery across the branch
• Recruit, develop and support care and office teams
• Oversee safeguarding, complaints, incidents and investigations
• Maintain effective governance, auditing and quality assurance systems
• Ensure safe recruitment, induction, supervision and competency processes
• Monitor service performance and implement continuous improvements
• Build positive relationships with clients, families, professionals and stakeholders
• Promote a positive culture focused on quality, dignity and person‑centred care

What We’re Looking For

We are seeking an experienced leader who can combine strong operational management with a commitment to delivering outstanding care.

You Will Have

• Experience managing a domiciliary care service
• Strong understanding of CQC regulations and inspection requirements
• Experience leading teams and managing service performance
• Excellent communication and leadership skills
• Sound knowledge of safeguarding and governance processes
• Ability to manage risk and drive continuous improvement
• Strong organisational and decision‑making abilities

Essential Requirements

• Right to work in the UK
• Ability to satisfy CQC Registered Manager fitness requirements
• Strong understanding of the Health and Social Care Act 2008 regulated activity framework
• Experience managing regulated care services
• Ability to evidence safe recruitment, supervision and workforce management practices

Desirable Qualifications & Experience

• Level 5 Diploma in Leadership for Health and Social Care (or working towards)
• Previous Registered Manager experience
• Strong inspection preparation and quality improvement experience
• Service growth or turnaround experience
• Experience within domiciliary or community care services

About Heritage Healthcare

Heritage Healthcare is an established and trusted provider of home care services, supporting people to live independently within the comfort of their own homes. We are committed to delivering exceptional standards of care while supporting our managers with the tools, resources and professional development needed to succeed.

Safer Recruitment

All offers of employment are subject to satisfactory right to work, employment history, reference and DBS checks appropriate to the role.

Apply Today

If you are an experienced Registered Care Manager looking for an opportunity to lead a quality‑focused service and make a meaningful impact within your local community, we would love to hear from you. Apply today and a member of our recruitment team will be in touch regarding the next stage of the recruitment process.