Regional Service Centre Manager

Speedy Hire Plc.; Liverpool; On-site; GBP 52,000 - 68,000; Full time

Benefits offered by this job

26 days holiday (plus bank holidays)

Life assurance

Pension Scheme

Canteen facilities

95% discount across Speedy brand

Training and development opportunities

My Staff Shop discounts

Green Commute Initiative

Job summary

Speedy Hire Plc. is seeking a Regional Service Centre Manager to lead a busy depot in Liverpool, ensuring top-tier customer service and efficient operations.

You will manage the team across Fulfilment and Transport while driving business growth and maintaining a strong safety culture. The role requires proven team leadership, excellent communication, and the ability to balance profitability with service excellence in a fast-paced hire industry.

Qualifications

• Experience in managing a team.
• Customer focused approach.
• Excellent communication and organisational skills.
• Ability to prioritise workload and work under pressure to strict deadlines.
• Demonstrate understanding and experience of managing Health and Safety practices at work.
• Ability to understand and work with profit and loss accounts and budgets.
• Capability to take ownership and responsibility.
• Ability to adapt to change in a diverse and fast-paced organisation.
• PC literate.
• General knowledge of construction industry and trades including products.
• Previous experience of the hire process would be an advantage.
• Ability to support your business unit/team to deliver ESG Strategy - Decade to Deliver.
• Driving licence.

Responsibilities

• Ensure customer at the heart of everything we do.
• Proactively manage the team and run the depot with departments from Fulfilment to Transport.
• Drive the business forward and deliver first-class customer service.

Skills

Team management

Customer focus

Communication

Organisational skills

Prioritise under pressure

Health and Safety

Budget management

Ownership

Adaptability

PC literate

Construction industry knowledge

Hire process experience

ESG Strategy awareness

Driving licence

Job description

Flexible Hours

Flexible hours available this includes job shares/ amended hours, we will consider all. Offering a work/life balance is of great importance to Speedy!

Role

Regional Service Centre Manager

Location

Liverpool

Days of Work

Mon - Fri, Times 07:30 - 17:00 - 42 hours per week

Job Description

Speedy are the UK's leading hire provider with the widest range of tools, specialist hire equipment, plant and support services – everything for every job! We are looking for an experienced and knowledgeable RSC+Manager preferably with a background in hire or engineering to manage our busy depot in Reading. As our Regional Service Centre Manager you will ensure that the customer is at the heart of everything we do, you will proactively manage the team, have the independence of running your own depot with various different departments from Fulfilment to Transport and continue to drive the business forward and continue to deliver the first class customer service that makes Speedy the best in our sector!

What you’ll need

• Experience in managing a team
• Customer focused
• Excellent communication and organisational skills
• Ability to prioritise work load and work under pressure to strict deadlines
• Demonstrate understanding and experience of managing Health and Safety practices at work
• Ability to understand and work with profit and loss accounts and budgets
• Capability to take ownership and responsibility
• Ability to adapt to individual and operational change in a diverse and fast-paced organisation
• PC literate
• General knowledge of the construction industry and trades including products.
• Previous experience of the hire process would be an advantage.
• Ability to support your business unit/team to deliver our ESG Strategy - Decade to Deliver.
• Driving licence

What We Offer

• 26 days holiday (plus bank holidays)
• Life assurance
• Pension Scheme
• Canteen facilities
• 95% discount across the Speedy brand
• Opportunities for training, development and career progression
• My Staff Shop: discounts and offers for shopping etc. across many suppliers
• Green Commute Initiative: Work scheme for cycling
• PAM - Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management

Work Life Balance Initiative

Speedy operates an industry leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns for our colleagues which is a huge step in realising our ambition of putting our People First. Talk to us about a range of hybrid and flexible working arrangements to suit your needs including flexible start/finish times, shorter days, term time hours and job share opportunities.

Career Line of Sight

Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.

Eligibility & Requirements

Please be aware that some roles withinThe Speedy Group UK&I may require a DBS, Credit or Security Clearance Check. The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us.

Policies

Link below to our policies in line with our ESG Governance.

https://www.speedyservices.com/esg/governance

EEO Statement

All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Grouprequire proof of right to work in the UK by the start of employment.