Regional Service Centre Manager

Lloyds British Group Ltd; Liverpool; Hybrid; GBP 45,000 - 60,000; Full time

Benefits offered by this job

26 days holiday (plus bank holidays)

Life assurance

Pension scheme

Canteen facilities

Employee discounts

Green Commute Initiative

Employee Assistance Programme

Job summary

Speedy is seeking an experienced Regional Service Centre Manager to lead our busy Liverpool depot. You will proactively manage the team across Fulfilment, Transport and support services, ensuring the customer is at the heart of all we do and delivering first-class service.

The role requires people leadership, strong communication, health and safety governance and budget awareness. We offer flexible hours, work/life balance, training and career progression within a market-leading hire company.

Qualifications

• Experience in leading a team within a busy depot or service centre.
• Customer-focused approach with strong communication skills.
• Ability to plan, prioritise and manage multiple departments.
• Proven Health & Safety management and budget awareness.
• Willingness to adapt to flexible hours and hybrid working patterns.

Responsibilities

• Lead and develop the depot team across Fulfilment, Transport and support functions.
• Ensure customer satisfaction and first-class service delivery.
• Drive continuous improvement and manage budgets and P&L where applicable.
• Uphold Health and Safety standards and ESG commitments.

Skills

Team management

Customer focus

Communication

Organisation

Deadline pressure

Health and safety

Budget awareness

Ownership

Adaptability

PC literate

Construction industry knowledge

Hire process knowledge

ESG strategy support

Driving licence

Job description

Flexible hours available this includes job shares/ amended hours, we will consider all. Offering a work/life balance is of great importance to Speedy!

Location - Liverpool

Days of work - Mon - Fri, Times 07:30 - 17:00 - 42 hours per week

Speedy are the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant and support services – everything for every job!

We are looking for an experienced and knowledgeable

RSC+

Manager

preferably with a background in hire or engineering to manage our busy depot in Reading.

Flexible hours available this includes job shares/ amended hours, we will consider all. Offering a work/life balance is of great importance to Speedy!

Role - Regional Service Centre Manager

Location - Liverpool

Days of work - Mon - Fri, Times 07:30 - 17:00 - 42 hours per week

Speedy are the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant and support services – everything for every job!

We are looking for an experienced and knowledgeable

RSC+

Manager

preferably with a background in hire or engineering to manage our busy depot in Reading.

As our Regional Service Centre Manager you will ensure that the customer is at the heart of everything we do, you will proactively manage the team, have the independence of running your own depot with various different departments from Fulfilment to Transport and continue to drive the business forward and continue to deliver the first class customer service that makes Speedy the best in our sector!

What you’ll need

• Experience in managing a team
• Customer focused
• Excellent communication and organisational skills
• Ability to prioritise work load and work under pressure to strict deadlines
• Demonstrate understanding and experience of managing Health and Safety practices at work
• Ability to understand and work with profit and loss accounts and budgets
• Capability to take ownership and responsibility
• Ability to adapt to individual and operational change in a diverse and fast-paced organisation
• PC literate
• General knowledge of the construction industry and trades including products.
• Previous experience of the hire process would be an advantage.
• Ability to support your business unit/team to deliver our ESG Strategy – Decade to Deliver.
• Driving licence

What we offer:

• 26 days holiday (plus bank holidays)
• Life assurance
• Pension Scheme
• Canteen facilities
• 95% discount across the Speedy brand
• Opportunities for training, development and career progression
• My Staff Shop: discounts and offers for shopping etc. across many suppliers
• Green Commute Initiative: Work scheme for cycling
• PAM – Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management

Speedy operates an industry leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns for our colleagues which is a huge step in realising our ambition of putting our People First. Talk to us about a range of hybrid and flexible working arrangements to suit your needs including flexible start/finish times, shorter days, term time hours and job share opportunities.

Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.

Please be aware that some roles withinThe Speedy Group UK&I may require a DBS, Credit or Security Clearance Check. The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us.

Link below to our policies in line with our ESG Governance.

https://www.speedyservices.com/esg/governance

All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Grouprequire proof of right to work in the UK by the start of employment.