RSC+ Manager

Lloyds British Group Ltd; Glasgow; Hybrid; GBP 45,000 - 62,000; Full time

Benefits offered by this job

26 days holiday

Life Assurance

Pension Scheme

Canteen facilities

Speedy discount across brand

Training & progression

Staff discounts

Job summary

Speedy is seeking a Regional Service Centre Manager to lead the Glasgow depot, with responsibility for customer-first service, team leadership, and cross-department coordination. The role covers fulfilment, transport and operational oversight to sustain top industry service levels.

You will drive safety, financial discipline and continuous improvement in a fast-paced environment, while promoting hybrid/flexible working patterns and career progression opportunities within the Speedy Group.

Qualifications

• Experience in managing a team.
• Customer focus and service mindset.
• Excellent communication and organisational skills.
• Ability to prioritise workload and meet deadlines.
• Experience in Health and Safety practices at work.
• Understanding of profit and loss accounts and budgets.
• Owns responsibilities and drives results.
• Able to adapt to ongoing changes in a fast-paced organisation.
• PC literate and capable with common software.
• Knowledge of construction trades and products.
• Experience in the hire process is advantageous.
• Support ESG initiatives in the business unit.
• Valid driving licence.

Responsibilities

• Manage a busy depot and lead multiple departments from Fulfilment to Transport.
• Proactively manage the team and operations to deliver high service levels.
• Drive continuous improvement and profitability for the depot.
• Maintain a strong health and safety culture and compliance with company policies.
• Support the ESG Strategy and drive responsible business practices.

Skills

Team management

Customer focus

Communication skills

Organisation skills

Prioritisation

Health and safety

P&L budgeting

Ownership

Adaptability

PC literate

Construction industry knowledge

Hire industry experience

ESG strategy

Driving licence

Job description

Regional Service Centre Manager

Flexible hours available this includes job shares/ amended hours, we will consider all. Offering a work/life balance is of great importance to Speedy!

Location - Glasgow

Days of work - Mon - Fri, Times 07:30 - 17:00 = 42 hours per week

Speedy are the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant and support services – everything for every job!

We are looking for an experienced and knowledgeable RSC+ Manager preferably with a background in hire or engineering to manage our busy depot in Reading.

As our Regional Service Centre Manager you will ensure that the customer is at the heart of everything we do, you will proactively manage the team, have the independence of running your own depot with various different departments from Fulfilment to Transport and continue to drive the business forward and continue to deliver the first class customer service that makes Speedy the best in our sector!

What you’ll need

• Experience in managing a team
• Customer focused
• Excellent communication and organisational skills
• Ability to prioritise work load and work under pressure to strict deadlines
• Demonstrate understanding and experience of managing Health and Safety practices at work
• Ability to understand and work with profit and loss accounts and budgets
• Capability to take ownership and responsibility
• Ability to adapt to individual and operational change in a diverse and fast-paced organisation
• PC literate
• General knowledge of the construction industry and trades including products.
• Previous experience of the hire process would be an advantage.
• Ability to support your business unit/team to deliver our ESG Strategy – Decade to Deliver.
• Driving licence

What we offer:

• 26 days holiday (plus bank holidays)
• Life assurance
• Pension Scheme
• Canteen facilities
• 95% discount across the Speedy brand
• Opportunities for training, development and career progression
• My Staff Shop: discounts and offers for shopping etc. across many suppliers
• Green Commute Initiative: Work scheme for cycling
• PAM – Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management

Speedy operates an industry leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns for our colleagues which is a huge step in realising our ambition of putting our People First. Talk to us about a range of hybrid and flexible working arrangements to suit your needs including flexible start/finish times, shorter days, term time hours and job share opportunities.

Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.

Please be aware that some roles withinThe Speedy Group UK&I may require a DBS, Credit or Security Clearance Check.The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us.

All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.