RSC+ Manager

Speedy Hire; Glasgow; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

26 days holiday (plus bank holidays)

Life assurance

Pension Scheme

Canteen facilities

95% discount across the Speedy brand

Opportunities for training,development

My Staff Shop discounts

Green Commute Initiative

EAP – wellbeing support

Job summary

Speedy Hire Plc. in Glasgow is seeking an experienced Regional Service Centre Manager to lead our busy depot operations.

You will drive customer service excellence, manage a multi-disciplinary team across Fulfilment, Transport and other functions, and own the depot's day-to-day performance with a focus on safety and profitability. The ideal candidate has strong leadership, excellent communication, and the ability to prioritise under pressure in a fast-paced hire industry environment.

Qualifications

• Experience in managing a team and leading operations.
• Strong customer-focused mindset with a service-led approach.
• Excellent communication and organisational skills.
• Ability to prioritise workload and meet strict deadlines.
• Demonstrable Health & Safety management experience.
• Understanding of budgeting, profit & loss accounts and financials.

Responsibilities

• Lead the depot operations and ensure high service levels for customers.
• Proactively manage a multi-department team (Fulfilment, Transport, etc.) and drive performance.
• Take ownership of day-to-day depot management and safety standards.
• Lead continuous improvement to deliver Speedy’s ESG and customer service goals.

Skills

Team management

Customer focus

Communication

Organisational skills

Health and safety

Budgeting & P&L

Ownership & accountability

Adaptability

PC literacy

Construction industry knowledge

Hire process experience

ESG Strategy understanding

Driving licence

Job description

Flexible hours available this includes job shares/ amended hours, we will consider all. Offering a work/life balance is of great importance to Speedy!

Role - Regional Service Centre Manager

Location - Glasgow

Days of work - Mon - Fri, Times 07:30 - 17:00 = 42 hours per week

Speedy are the UK's leading hire provider with the widest range of tools, specialist hire equipment, plant and support services - everything for every job!

We are looking for an experienced and knowledgeable RSC+ Manager preferably with a background in hire or engineering to manage our busy depot in Reading.

As our Regional Service Centre Manager you will ensure that the customer is at the heart of everything we do, you will proactively manage the team, have the independence of running your own depot with various different departments from Fulfilment to Transport and continue to drive the business forward and continue to deliver the first class customer service that makes Speedy the best in our sector!

What you'll need

• Experience in managing a team
• Customer focused
• Excellent communication and organisational skills
• Ability to prioritise work load and work under pressure to strict deadlines
• Demonstrate understanding and experience of managing Health and Safety practices at work
• Ability to understand and work with profit and loss accounts and budgets
• Capability to take ownership and responsibility
• Ability to adapt to individual and operational change in a diverse and fast-paced organisation
• PC literate
• General knowledge of the construction industry and trades including products.
• Previous experience of the hire process would be an advantage.
• Ability to support your business unit/team to deliver our ESG Strategy - Decade to Deliver.
• Driving licence

What We Offer

• 26 days holiday (plus bank holidays)
• Life assurance
• Pension Scheme
• Canteen facilities
• 95% discount across the Speedy brand
• Opportunities for training, development and career progression
• My Staff Shop: discounts and offers for shopping etc. across many suppliers
• Green Commute Initiative: Work scheme for cycling
• PAM – Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management

Speedy operates an industry leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns for our colleagues which is a huge step in realising our ambition of putting our People First. Talk to us about a range of hybrid and flexible working arrangements to suit your needs including flexible start/finish times, shorter days, term time hours and job share opportunities.

Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.

Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.

Please be aware that some roles withinThe Speedy Group UK&I may require a DBS, Credit or Security Clearance Check. The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us.

Link below to our policies in line with our ESG Governance.

https://www.speedyservices.com/esg/governance

All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.

All roles within The Speedy Group require proof of right to work in the UK by the start of employment.