Regional Service Centre Manager

Speedy Hire PLC; Liverpool; Vor Ort; GBP 42.000 - 62.000; Vollzeit

Benefits dieser Stelle

26 days holiday + bank holidays

Life assurance

Pension scheme

Canteen facilities

95% discount across Speedy brand

Training and career progression

My Staff Shop discounts

Green Commute Initiative

Employee Assistance Program (EAP)

Zusammenfassung

Speedy Hire PLC is seeking a Regional Service Centre Manager to lead the Liverpool depot, overseeing multiple departments and driving excellent customer service. You will manage day-to-day operations, performance and safety in a busy, fast-paced environment.

The role emphasizes flexible hours, work-life balance, and opportunities for training and career progression within the Speedy Group.

Qualifikationen

• Experience in managing a team.
• Customer focused and service oriented.
• Excellent communication and organisational skills.
• Ability to prioritise workload and meet deadlines.
• Experience with Health and Safety practices at work.
• Understanding of P&L and budgets.
• Ownership mindset and accountability.
• Ability to adapt to change in a fast-paced environment.
• PC literate with basic IT skills.
• Knowledge of construction industry and trades.
• Experience in the hire process is advantageous.
• Support ESG initiatives, Decade to Deliver.
• Driving licence required.

Aufgaben

• Proactively manage the team and run the depot with multiple departments.
• Ensure a customer-focused approach at all times.
• Drive continuous improvement and first-class service levels.
• Oversee Fulfilment and Transport operations and budgets.

Kenntnisse

Team management

Customer focused

Communication

Organisational skills

Deadline-driven

Health & Safety

Budgeting

Adaptability

PC literate

Construction industry knowledge

Hire processes experience

ESG awareness

Driving licence

Jobbeschreibung

Flexible hours available this includes job shares/ amended hours, we will consider all. Offering a work/life balance is of great importance to Speedy!

Role - Regional Service Centre Manager

Location - Liverpool

Days of work - Mon - Fri, Times 07:30 - 17:00 - 42 hours per week

Speedy are the UK's leading hire provider with the widest range of tools, specialist hire equipment, plant and support services - everything for every job!

We are looking for an experienced and knowledgeable RSC+Manager preferably with a background in hire or engineering to manage our busy depot in Reading.

As our Regional Service Centre Manager you will ensure that the customer is at the heart of everything we do, you will proactively manage the team, have the independence of running your own depot with various different departments from Fulfilment to Transport and continue to drive the business forward and continue to deliver the first class customer service that makes Speedy the best in our sector!

What you'll need

• Experience in managing a team
• Customer focused
• Excellent communication and organisational skills
• Ability to prioritise work load and work under pressure to strict deadlines
• Demonstrate understanding and experience of managing Health and Safety practices at work
• Ability to understand and work with profit and loss accounts and budgets
• Capability to take ownership and responsibility
• Ability to adapt to individual and operational change in a diverse and fast-paced organisation
• PC literate
• General knowledge of the construction industry and trades including products.
• Previous experience of the hire process would be an advantage.
• Ability to support your business unit/team to deliver our ESG Strategy - Decade to Deliver.
• Driving licence

What we offer:

• 26 days holiday (plus bank holidays)
• Life assurance
• Pension Scheme
• Canteen facilities
• 95% discount across the Speedy brand
• Opportunities for training, development and career progression
• My Staff Shop: discounts and offers for shopping etc. across many suppliers
• Green Commute Initiative: Work scheme for cycling
• PAM - Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management

Speedy operates an industry leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns for our colleagues which is a huge step in realising our ambition of putting our People First. Talk to us about a range of hybrid and flexible working arrangements to suit your needs including flexible start/finish times, shorter days, term time hours and job share opportunities.

Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.

Please be aware that some roles within The Speedy Group UK&I may require a DBS, Credit or Security Clearance Check. The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us.

Link below to our policies in line with our ESG Governance.

https://www.speedyservices.com/esg/governance

All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.