Regional Operations Administrator

ivolve care & support; Chesterfield; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading care provider in Chesterfield seeks a Regional Business Administrator to support operational teams through effective management of administrative tasks. The role involves maintaining internal systems, managing compliance, and ensuring smooth operations across various departments. Ideal candidates will have care sector experience and strong organisational skills, with a commitment to delivering high-quality support.

Benefits

25 days annual leave + bank holidays

Birthday off (after 1 year)

£300 refer-a-friend bonus

Wellbeing support

Training and development opportunities

Qualifications

• Care sector experience essential.
• Office admin and systems experience required.
• Reliable, punctual, and able to travel.

Responsibilities

• Manage enquiries and administrative tasks for smooth operations.
• Complete contract monitoring and compliance updates.
• Coordinate supplies for regional offices.

Skills

Communication

Organisation

IT Skills

Team Player

Detail-oriented

Tools

Outlook

Word

Excel

Job description

Job Title:Regional Business Administrator
Location:Chesterfield, S41 7SL
Shifts:Full-time, 37.5 hours/week
Salary:Dependent on experience
Requirement:Care sector experience essential

Who We Are

We’re one of the UK’s largest adult social care providers, delivering dynamic, person-centred support to help people live fulfilling lives. Recognised byThe Sunday Times Best Places to Work 2024, we’re passionate, energetic, and committed to making a difference.

Our Values

Our values shape our culture and actions. We expect all colleagues to be passionate, kind, and resilient. As a leader, you’ll model these values and inspire your team to do the same.

Role Overview

You’ll support Operational Directors and teams by managing enquiries and administrative tasks to ensure smooth day-to-day operations across Quality, People, and Finance.

Key Responsibilities

• Maintain internal systems (Sona, Nourish, People XD); generate reports as needed
• Complete contract monitoring, compliance updates, and stakeholder reporting
• Collate ESG data for internal and external reporting
• Manage regional inboxes and redirect queries
• Monitor internal/external reports and follow up on outstanding actions
• Oversee bank staff: training, welfare, and service allocation
• Manage mobility vehicles: MOTs, servicing, and system checks
• Handle data archiving per GDPR and retention policies
• Complete driver declarations and DVLA checks
• Coordinate supplies for regional offices and supported living services
• Track hospital admissions, raise notifications, and flag concerns
• Support appraisal compliance and escalate issues
• Schedule and support annual reviews for people we support
• Perform other administrative tasks as needed

Skills & Experience

• Reliable, punctual, and able to travel
• Team player with a positive attitude
• Office admin and systems experience
• Strong communication, organisation, and IT skills (Outlook, Word, Excel)
• Detail-oriented and able to prioritise tasks

Our Support

We offer more than just pay:

• 25 days annual leave + bank holidays
• Birthday off (after 1 year)
• £300 refer-a-friend bonus
• Industry-leading recognition
• Wellbeing support
• Training and development opportunities

INDF