Regional Operations Admin & Stakeholder Coordinator

National Highways; Wakefield; On-site; GBP 23,000 - 29,000; Full time

Job summary

National Highways is seeking a Business Services Co-ordinator to join the Business Services Team in the Yorkshire North East region. You will deliver a broad range of administrative activities to support the regional Operations directorate, handling customer communications and correspondence, and managing ad hoc requests.

You will work in a busy team demanding excellent communication, time management and organisational skills, with experience in MS Office and Oracle systems, and a flexible

Qualifications

• Excellent written and verbal communication skills.
• Excellent time management and organisational skills.
• Flexible and adaptable to changing priorities in a fast-paced environment.
• Experience using business information and document management systems; proficient in Outlook, Word, PowerPoint and Excel; Oracle applications or similar.
• Previous experience in an administration environment.

Responsibilities

• Engage with customers verbally and in writing in response to enquiries and complaints.
• Draft and complete customer contacts and correspondence to required standards.
• Build and maintain relationships with internal and external stakeholders.
• Collation of statements of evidence and providing CCTV images where available.
• Process invoice payments in line with policies and procedures.
• Provide broad administrative support including meetings, conferences, and managing supplies.

Skills

Communication

Time management

Organisation

MS Office

Oracle

Admin experience

Tools

Oracle applications

Job description

National Highways is seeking a Business Services Co-ordinator to join the Business Services Team in the Yorkshire North East region. You will deliver a broad range of administrative activities to support the regional Operations directorate, handling customer communications and correspondence, and managing ad hoc requests.

You will work in a busy team demanding excellent communication, time management and organisational skills, with experience in MS Office and Oracle systems, and a flexible