Regional Business Services & Customer Support Co-ordinator

National Highways; Tees Valley; Presencial; GBP 26.000 - 34.000; Jornada completa

Descripción de la vacante

National Highways is recruiting a Business Services Co-ordinator to join the Business Services Team in the Yorkshire North East region. The role delivers a broad range of administrative activities to support the regional Operations directorate, including customer communications and routine BAU support.

You will engage with customers, draft correspondence, manage invoices, and assist with meetings and supplies.

Formación

• Excellent written and verbal communication skills.
• Excellent time management and organisational skills.
• Flexibility to adapt to changing priorities in a fast-moving environment.
• Experience using business information and document management systems (Outlook, Word, Excel) and Oracle or similar.

Responsabilidades

• Engage with customers, verbally and in writing, in response to enquiries and complaints.
• Ensure customer contacts and correspondence are drafted and completed to required standards.
• Build and maintain relationships with internal and external stakeholders for collaborative working.
• Collation of statements of evidence and provision of CCTV images where available.
• Processing of invoice payments in accordance with NH policies and procedures.
• Provide broad administrative support to the business, including meetings, conferences, and management of supplies.

Conocimientos

Communication skills

Time management

Organisational skills

Flexibility

Adaptability

Stakeholder liaison

Herramientas

Microsoft Office (Outlook, Word, PowerPoint, Excel)

Oracle applications

Descripción del empleo

National Highways is recruiting a Business Services Co-ordinator to join the Business Services Team in the Yorkshire North East region. The role delivers a broad range of administrative activities to support the regional Operations directorate, including customer communications and routine BAU support.

You will engage with customers, draft correspondence, manage invoices, and assist with meetings and supplies.