Regional Manager

Halfords; City of Westminster; Híbrido; GBP 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company car

Phone

Laptop

Performance bonus

25% colleague discount

Pension

Descripción de la vacante

Halfords Autocentres is seeking a Regional Manager who leads by example, delivering customer-centric service while hitting regional targets. You’ll recruit, deploy and develop your team, implement succession plans and coach colleagues to maximise performance and customer experience across the region.

You’ll drive efficiency, manage costs, comply with health and safety standards, and shape the sales strategy to identify opportunities that deliver against the plan.

Formación

• Experience in a senior management role with leadership of cross-functional teams.
• Experience delivering against customer metrics through coaching or training.
• Strong track record of driving teams to deliver results.

Responsabilidades

• Recruit, deploy and develop your team and manage the succession plan.
• Own the recruitment, deployment and development of your team and succession plan.
• Drive operational efficiency, minimise risks and costs while ensuring procedure adherence.
• Implement the sales strategy and proactively identify opportunities to meet the regional plan.
• Ensure your Region delivers against the regional targets and contributes to company success.

Conocimientos

Coaching

Leadership

Commercial acumen

Operational planning

Staff development

Budget/cost control

Stakeholder management

Communication

Microsoft Office

Driving licence

Herramientas

Microsoft Word

Excel

PowerPoint

Descripción del empleo

A Halfords Autocentre Regional Manager is a role model to their team, passionate about meeting the needs of customers by delivering excellence and delivering against target. Field-based, you'll be commercially focussed, working strategically to support the growth of your Region, maximising profit and minimising loss. An inspiring leader, your talent for colleague engagement will see you deliver for both your teams and your customers, meeting or exceeding targets. You'll use customer feedback to inform coaching needs and improve the overall customer experience across the Region. Owning the recruitment, deployment, and development of your team, as well as the succession plan. you'll ensure that your teams are fit for now and the future. You'll drive operational efficiency in your teams, ensuring that risks and costs are minimised, and procedures followed. And whilst implementing the sales strategy, proactively identifying opportunities, and ensuring that your Region delivers against the plan.

• + Experience of delivering against customer metrics, through coaching or training in the moment
• + A minimum level of technical ability
• + Experience of delivering technical training
• + Excellent verbal and written communication skills
• + A strong track record of leading teams to deliver outstanding results
• + Experience in a senior management role
• + Experience of managing capability and performance of teams
• + Commercial acumen and an appreciation of current operating environment
• + A track record of meeting compliance standards across health and safety and a Centre environment
• + Experience of working with Microsoft Word, Excel and PowerPoint, and the aptitude to learn in-house systems
• + Experience of labour force scheduling, and associated time management skills
• + A full valid driving licence

You’ll enjoy an excellent base salary, pension and benefits package including performance related bonus, with a company car, phone and laptop, alongside 25% colleague discount, and access to a wide range of discounts on everyday goods, financial products and services.

With over 300 UK Autocentres we are one of the UK's leading MOT, car service, brakes, repairs and tyres specialists. Join us and be part of our success story in getting the nation safely back on the move.

At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.