Regional Manager -Devon / Cornwall Area

Halfords; Tavistock; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Company car

Phone

Laptop

25% colleague discount

Pension

Job summary

Halfords is seeking a Regional Manager to lead an Autocentre team, focusing on growth, delivering exceptional customer service and meeting regional targets. You will recruit, deploy, and develop staff while driving operational efficiency and controlling costs.

The role emphasizes coaching, technical training, and strong leadership to ensure high standards of health and safety, compliance, and customer satisfaction across the region.

Qualifications

• Experience delivering against customer metrics, through coaching or training.
• A minimum level of technical ability.
• Experience delivering technical training.
• Excellent verbal and written communication skills.
• A strong track record of leading teams to deliver outstanding results.
• Experience in a senior management role.
• Experience of managing capability and performance of teams.
• Commercial acumen and an appreciation of current operating environment.
• A track record of meeting compliance standards across health and safety and a Centre environment.
• Experience of working with Microsoft Word, Excel and PowerPoint, and the aptitude to learn in-house systems.
• Experience of labour force scheduling, and associated time management skills.
• A full valid driving licence.

Responsibilities

• Field-based, commercially focused leadership to grow the Region and maximise profit while reducing losses.
• Recruitment, deployment, and development of your team including succession planning.
• Drive operational efficiency, minimise risks and costs, and ensure procedures are followed.
• Implement the sales strategy and identify opportunities to deliver against regional plans.
• Coach teams to meet or exceed customer and business targets.
• Inform coaching needs from customer feedback to improve customer experience across the Region.

Skills

Coaching delivery

Technical training

Verbal and written communication

Leading teams

Senior management experience

Capability and performance management

Commercial acumen

Health and safety compliance

MS Word, Excel, PowerPoint

Labour force scheduling

Full driving licence

Tools

MS Word

Excel

PowerPoint

Job description

A Halfords Autocentre Regional Manager is a role model to their team, passionate about meeting the needs of customers by delivering excellence and delivering against target.

Field-based, you’ll be commercially focussed, working strategically to support the growth of your Region, maximising profit and minimising loss. An inspiring leader, your talent for colleague engagement will see you deliver for both your teams and your customers, meeting or exceeding targets. You’ll use customer feedback to inform coaching needs and improve the overall customer experience across the Region.

Owning the recruitment, deployment, and development of your team, as well as the succession plan. you’ll ensure that your teams are fit for now and the future. You’ll drive operational efficiency in your teams, ensuring that risks and costs are minimised, and procedures followed. And whilst implementing the sales strategy, proactively identifying opportunities, and ensuring that your Region delivers against the plan.

For Success In This Role You’ll Need

• Experience of delivering against customer metrics, through coaching or training in the moment
• A minimum level of technical ability
• Experience of delivering technical training
• Excellent verbal and written communication skills
• A strong track record of leading teams to deliver outstanding results
• Experience in a senior management role
• Experience of managing capability and performance of teams
• Commercial acumen and an appreciation of current operating environment
• A track record of meeting compliance standards across health and safety and a Centre environment
• Experience of working with Microsoft Word, Excel and PowerPoint, and the aptitude to learn in-house systems
• Experience of labour force scheduling, and associated time management skills
• A full valid driving licence

You’ll enjoy an excellent base salary, pension and benefits package including performance related bonus, with a company car, phone and laptop, alongside 25% colleague discount, and access to a wide range of discounts on everyday goods, financial products and services.

With over 300 UK Autocentres we are one of the UK’s leading MOT, car service, brakes, repairs and tyres specialists. Join us and be part of our success story in getting the nation safely back on the move.

At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.