Regional HR Advisor — ER Expert & People Champion

Caretech; Wolverhampton; On-site; GBP 32,000 - 42,000; Full time

Job summary

Caretech seeks an HR Advisor to provide high-quality ER guidance to managers across Supported Living, Residential and clinical settings in the UK. You will act as the first contact, ensure lawful and fair outcomes, and support investigations, disciplinaries, grievances, and whistleblowing processes.

Travel within the region is occasional. The role requires CIPD Level 5 or substantial ER advisory experience, strong English communication, and solid stakeholder management skills.

Qualifications

• CIPD Level 5 qualified or working towards.
• Experience advising on complex ER matters.
• Experience with trade unions or employee representatives (desirable).
• Regulated environment experience (desirable).

Responsibilities

• Act as first point of contact for managers seeking HR advice on ER issues.
• Support managers in handling ER cases including sickness absence, investigations, disciplinaries, and grievances.
• Liaise with managers to schedule meetings and hearings.
• Attend meetings and take confidential notes.
• Draft outcome letters and case documentation.
• Monitor sickness absence and escalate triggers.
• Support occupational health referrals and follow-ups.
• Deliver training and coaching on absence management.
• Contribute to HR policy development and process improvements.
• Ad-hoc project work.
• Other duties as required.

Skills

ER advisory experience

Stakeholder management

Communication skills

Documentation drafting

Organisational skills

Training & coaching

HR knowledge

Education

CIPD Level 5

Tools

Microsoft Office

iTrent HRIS

Job description

Caretech seeks an HR Advisor to provide high-quality ER guidance to managers across Supported Living, Residential and clinical settings in the UK. You will act as the first contact, ensure lawful and fair outcomes, and support investigations, disciplinaries, grievances, and whistleblowing processes.

Travel within the region is occasional. The role requires CIPD Level 5 or substantial ER advisory experience, strong English communication, and solid stakeholder management skills.