Regional Care Operations Manager - Multi-Site

Anchor Hanover; England; On-site; GBP 50,000 - 61,000; Full time

Benefits offered by this job

Gym discounts

Mental health support

Flexible working

Online GP

Pension matching

Shopping discounts

Blue Light Card

Personal development

Leadership training

Career progression

Job summary

Anchor Hanover is seeking an experienced Regional Support Manager to lead and support a portfolio of seven care homes across Wiltshire, Hampshire, Devon and Cornwall. You will drive service improvements, maintain high standards of care, and provide on-the-ground guidance to Home Managers and Deputies.

This multi-site role requires a strong regulatory understanding, safeguarding knowledge, and a willingness to travel regularly with a UK driving licence.

Qualifications

• Previous experience as a Home Manager or Regional Support Manager within a residential care setting.
• A strong understanding of care quality, with experience driving continuous improvement and achieving positive CQC and regulatory outcomes.
• Comprehensive knowledge of safeguarding, care legislation and regulatory requirements.
• The ability to build and maintain positive relationships with residents, families, colleagues and key external stakeholders.
• Excellent coaching, communication and organisational skills.
• A full UK driving licence and willingness to travel regularly.
• Level 5 Diploma in Leadership for Health & Social Care (or willingness to work towards it).

Responsibilities

• Provide operational support and expertise across a portfolio of care homes, including acting as Registered Manager when required.
• Support Home Managers to implement service improvement plans and maintain high standards of care and regulatory compliance.
• Provide guidance and practical support to Home Managers and Deputy Managers, sharing knowledge and best practice to help them succeed in their roles.
• Assist homes with CQC and Local Authority inspections, helping teams prepare and address any areas for improvement.
• Work alongside home teams to identify challenges, resolve issues and support sustainable improvements.
• Build strong relationships with colleagues, residents, families and local stakeholders.
• Support regional projects and deputise for the District Manager when required.

Skills

Regional leadership

Education

Level 5 Diploma in Leadership for Health & Social Care

Job description

Anchor Hanover is seeking an experienced Regional Support Manager to lead and support a portfolio of seven care homes across Wiltshire, Hampshire, Devon and Cornwall. You will drive service improvements, maintain high standards of care, and provide on-the-ground guidance to Home Managers and Deputies.

This multi-site role requires a strong regulatory understanding, safeguarding knowledge, and a willingness to travel regularly with a UK driving licence.