Regional Aftersales Manager

Zohorecruit; Glasgow; Hybrid; GBP 42,000 - 60,000; Full time

Benefits offered by this job

Company car

Private medical insurance

Excellent pension

Job summary

Pybus Recruitment is recruiting a Regional Aftersales Manager for a leading automotive organisation. The role covers the North of England and Scotland, with field-based leadership and a home office day for planning and reporting.

You will support retailers in the field, visit the Chiswick Head Office monthly, and drive aftersales profitability, customer satisfaction, and KPI improvements across multiple sites.

Qualifications

• Minimum 5 years in Aftersales leadership roles.
• Proven track record of improving KPIs and profitability.
• Strong coaching and leadership skills with team development.
• Excellent communication and stakeholder engagement abilities.
• Experience across multiple sites or territories.
• Full UK driving licence.

Responsibilities

• Drive aftersales profitability and performance across a retailer network.
• Develop Aftersales Managers and leadership teams.
• Lead customer satisfaction and retention initiatives.
• Monitor KPIs and implement improvement plans.
• Enhance workshop productivity, efficiency and utilisation.
• Grow parts and service revenue and ensure standards compliance.
• Build strong relationships with retailer partners and stakeholders.

Skills

Leadership

Coaching

KPI analysis

Multi-site management

Client relationship

Driving licence

Job description

Glasgow, United Kingdom | Posted on 30/09/2026

Up to £60,000 Basic Salary + 15% Annual Bonus + Company Car + Exceptional Benefits

Pybus Recruitment is delighted to be recruiting for an experienced Regional Aftersales Manager on behalf of a leading automotive organisation.

This is a field-based leadership role covering dealerships across the North of England and Scotland, with the flexibility to manage your own diary and workload. You'll spend the majority of your time supporting retailer partners in the field, with a dedicated home office day for planning, reporting, and stakeholder engagement. You'll also attend the Chiswick Head Office once per month.

What's on Offer?

• Up to £60,000 basic salary
  
• 15% annual bonus
  
• Company car
  
• Private medical insurance
  
• Excellent 7% employer pension contribution
  
• All business travel expenses paid
  
• Field-based role with autonomy to manage your own schedule
  
• Dedicated home office day each week
  
• Monthly visits to Chiswick Head Office
  

The Role

As Regional Aftersales Manager, you will be responsible for driving aftersales performance across a network of automotive retailers throughout Northern England and Scotland.

Key responsibilities include:

• Improving aftersales profitability and operational performance
  
• Supporting and developing Aftersales Managers and leadership teams
  
• Driving customer satisfaction and retention initiatives
  
• Monitoring KPIs and implementing improvement plans
  
• Enhancing workshop productivity, efficiency, and utilisation
  
• Growing parts and service revenue
  
• Ensuring compliance with manufacturer and company standards
  
• Building strong relationships with retailer partners and key stakeholders
  

About You

• Previous experience as a Regional Aftersales Manager, Head of Aftersales, Aftersales Manager, or similar senior leadership role
  
• Strong understanding of dealership aftersales operations
  
• Proven success in improving KPIs, profitability, and customer satisfaction
  
• Excellent coaching, communication, and leadership skills
  
• Experience working across multiple sites or territories
  
• Strong analytical and problem-solving abilities
  
• Full UK driving licence
  

Why Join?

This is an outstanding opportunity to join a respected organisation offering genuine autonomy, excellent benefits, and the chance to influence aftersales success across a significant UK territory. You'll be trusted to manage your own schedule, spend meaningful time supporting retailers in the field, and play a key role in shaping regional performance.

• Company car
  
• Company pension
  
• Private medical insurance
  

Experience:

• Aftersales Management: 5 years (required)