The Recruitment and Selection Team Leader will be responsible for leading a team dedicated to Recruitment & Selection within specific areas of Health and Social Care recruitment, in a busy and fast paced service centre. You will ensure the delivery of an efficient and effective Recruitment & Selection service to Health and Social Care organisations, ensure the Recruitment & Selection service is delivered in accordance with the Service Level Agreements and Key Performance Indicators. You will co-ordinate with direct reports and other Team Leaders to ensure the policies & procedures set by the Service Delivery Manager are implemented appropriately and to the correct standard. Provide advice and support to direct reports across a range of Human Resource services recruitment, employee relations, workforce planning or advice in a specific area.
Responsibilities:
- Deliver Recruitment & Selection services to HSC organisations based upon managing Key Performance Indicators (KPI) and Service Level Agreements (SLAs), maximising efficiency, overall effectiveness and manage team to ensure they are being met
- Oversee workload distribution & all activities undertaken by direct reports, ensuring all end-to-end Recruitment & Selection lifecycle activities are delivered meeting SLA/KPI requirements and HSC expectations
- Take responsibility for resolving any service requests/queries/escalations as referred to by direct reports and escalated to Service Delivery Manager and/or HSC senior managers as required.
- Lead, train and develop direct reports & implement appropriate performance management activities. Conduct regular team briefings, meet and discuss any issues with direct reports which may affect Recruitment & Selection policy/protocols which have arisen as a result of enquiries.
- Responsible for providing direction and improvement on R&S operational processes and technology, as well as partnering others on the strategic direction
- Lead and/or contribute to Recruitment and Selection projects in co-ordination with other Team Leaders and Service Delivery Manager.
- Manage a fair and transparent Recruitment & Selection process which is in line with equality monitoring guidelines.
- Produce ongoing reporting information and regular dashboard data, ensuring accuracy and timely production whilst adhering to strict deadlines.
- Provide advice & support to direct reports and make judgements on a range of HR issues, absence, special leave entitlement, redeployment, IWL or judgements in a specific area of HR
- Coordinate activities which include multi-disciplinary meetings, disciplinary hearings, training programmes, workforce planning, medical staffing
- Manage the development and maintenance of recruitment online & offline files workforce planning, staff development, spread sheets and maintains HR records system/s
- A relevant university degree or relevant professional qualification and 1 Year's previous experience in a recruitment environment within a large multidisciplinary organisation - Relevant will be defined as HR, Management, Business, Admin related subjects
OR
- 3 years' experience in a recruitment environment within a large multidisciplinary organisation.
- Experience of managing/leading a team to deliver results within a target driven environment
- Experience of use of Microsoft Office products including Word, Excel, PowerPoint or equivalent
- Have worked with a diverse range of customers, both internal and external to the organisation, to achieve successful outcomes
- Experience in the development/design or delivery of training
- Ability to communicate complex information/messaged to a large group of people
- Ability to use initiative, prioritise workloads and meet set deadlines
- Demonstrable track record of strong negotiation, communication and influencing skills in order to meet the needs of the post
- Demonstrate evidence of personal responsibility for achieving significant measurable improvements at an organisational level across a range of activities.
- Hold a CIPD Level 5 qualification or equivalent.
- Have previous experience working for HSCNI
Hours of work: hours per week, Monday- Friday, 9am- 5pm
Hourly Rate: £
Recruitment & Selection Team leader Band 5 Portadown, County Armagh