Band 4 Senior Recruitment Officer (Temp)

Honeycomb Jobs Ltd; Armagh; On-site; GBP 16,000 - 23,000; Full time

Job summary

Honeycomb Jobs Ltd in Armagh is recruiting a Senior Recruitment Officer within the RSS Team on a temporary ongoing basis. You will supervise nine staff, resolve queries and ensure effective recruitment service delivery in Health and Social Care.

The role requires strong communication and organisational skills, with leadership responsibilities and daily use of MS Office tools. This is a standard 37.5 hour week, Mon–Fri, in a public sector environment.

Qualifications

• Two A Levels or an equivalent/higher qualification.
• 18 months' clerical/admin experience, at least 12 months in HR or Recruitment.
• Three years' clerical/admin experience, at least 12 months in HR or Recruitment.
• Experience using MS Word and MS Excel.

Responsibilities

• Supervise a team of nine staff, assign workloads, and monitor daily performance.
• Resolve escalated queries and coordinate with other Senior Recruitment Officers.
• Provide cover for the Team Leader when required.
• Maintain trackers (roll call, agency, training, call transferring).
• Lead team meetings, prepare agendas, and support staff training.
• Assist with LEARNHSCNI activities and inductions for new starters.
• Support buddy system and cover telephone lines and shared mailboxes.
• Communicate with candidates and managers about survey responses.
• Use Word, Excel, Outlook, Teams and Forms daily; act as RSS point of contact.

Skills

Leadership

Communication

Organisational skills

Education

A Levels or equivalent

Tools

MS Word

MS Excel

MS Outlook

MS Teams

MS Forms

Job description

Senior Recruitment Officer - Band 4

Honeycomb is delighted to be working with the Business Services Organisation (BSO) to recruit a Senior Recruitment Officer within the Recruitment Shared Services (RSS) Team. This is a temporary opportunity based in Armagh.

Location: Business Services Organisation, Armagh
Contract: Temporary ongoing
Pay Rate: £14.06 per hour
Hours: 37.5 hours per week
Working Pattern: Monday to Friday, 9am-5pm

This is an excellent opportunity for a highly organised and confident individual with strong communication and administrative skills to take on a supervisory role within a busy recruitment service supporting Health and Social Care.

The successful candidate will oversee the day-to-day performance of a team of nine staff, provide guidance and support, resolve escalated queries and help ensure the effective delivery of recruitment services. The role offers an opportunity to develop leadership experience while contributing to the smooth running of recruitment operations.

Key Responsibilities

• Supervising a team of nine staff, monitoring daily performance through regular check-ins and issuing daily workloads.
• Resolving escalated queries and working collaboratively with other Senior Recruitment Officers across RSS.
• Providing cover for the Team Leader when required.
• Maintaining relevant trackers, including roll call, agency, manager training and call transferring.
• Preparing agendas and leading team meetings as required.
• Supporting staff training, promoting LEARNHSCNI and delivering Comms Hub inductions for new RSS starters.
• Participating in the team's buddy system to support new and existing staff.
• Providing cover for telephone lines and shared mailboxes, including auditing mailbox activity.
• Contacting candidates and managers regarding survey responses, as requested.
• Using Microsoft Office applications, including Excel, Word, Outlook, Teams and Forms, as part of daily operations.
• Acting as a key point of contact for RSS, providing clear communication and support to colleagues and stakeholders.

This role requires excellent communication and organisational skills, a proactive approach to problem-solving and the ability to manage competing priorities in a fast-paced environment.

Essential Criteria

Applicants must meet one of the following requirements:

• Two A Levels or an equivalent/higher qualification; and
• 18 months' experience in a clerical or administrative role, of which at least 12 months must be within a Human Resources or Recruitment environment.

• Three years' experience in a clerical or administrative role, of which at least 12 months must be within a Human Resources or Recruitment environment.

OR

• Experience using Microsoft Office products, including, as a minimum, MS Word and MS Excel.

Desirable Criteria

• Experience working within a recruitment or Human Resources environment.
• Experience supervising colleagues, allocating workloads or monitoring team performance.
• Experience training or supporting staff with systems and processes.
• Experience managing queries and communicating with candidates, managers and other stakeholders.

This is an excellent opportunity for an enthusiastic and organised professional to take on a senior role within a large public sector organisation, supporting team performance and contributing to the effective delivery of recruitment services across Health and Social Care.

If you need any reasonable adjustments or additional assistance during the recruitment process, please let us know and we will be happy to make the necessary arrangements.

Please note that successful candidates may be required to undergo a Basic or Enhanced AccessNI check, with a fee of £18+. Having a previous conviction will not automatically prevent an appointment, and any information disclosed will be treated with the appropriate level of confidentiality.

Honeycomb is committed to providing equal opportunities throughout the recruitment process. Due to the high volume of applications we receive, we may not be in a position to respond to every applicant individually. We would, however, like to thank everyone who expresses an interest in this opportunity.

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