Recruitment HR Administrator (12-Month FTC)

Beighton; Sheffield; On-site; GBP 22,000 - 26,000; Full time

Job summary

Sheffield City Council is seeking two full-time HR Administrator to join the People Team on a 12-month fixed term contract. The roles involve delivering a high-quality HR advisory service and supporting recruitment processes, with a focus on accuracy and customer service for internal and external customers.

Ideal candidates will be highly organised, able to work at pace, and proficient in Microsoft Office including Outlook, Excel and Copilot.

Qualifications

• Be highly organised and able to undertake transactional processes.
• Able to work at pace and with accuracy.
• Good level of Microsoft Office skills, including Outlook, Excel, and Copilot.

Responsibilities

• Provide advice and support to external and internal customers and other HR colleagues in relation to all stages of the recruitment process including applications, interviews and pre employment checks.
• Deliver a high-quality first-line HR advisory service, responding to enquiries via telephone and shared mailboxes.
• Take a customer-focused approach to provide clear, accurate and easily understood responses, applying HR policies and guidance to deliver professional advice tailored to individual circumstances.
• Maintain accurate and up-to-date records of enquiries, advice requests and case activity, utilising case management and telephony systems to support an efficient HR service.
• Track the progress of escalated queries and advisory requests, liaising with colleagues and stakeholders where required to ensure prompt resolution and compliance with service standards.
• Take ownership of your workload, prioritising competing demands and ensuring all enquiries are handled, progressed or escalated within agreed timescales and to deadlines.
• Provide high-quality administrative support to the team, ensuring accurate data recording and record management, producing and maintaining service information, and proactively identifying and recommending service improvements to enhance efficiency and customer experience.
• Have a genuine desire to learn and develop, with the curiosity and motivation to build your expertise and make a meaningful impact in the role.
• Liaise with other teams within HR to ensure effective and efficient delivery of services.

Job description

Sheffield City Council is seeking two full-time HR Administrator to join the People Team on a 12-month fixed term contract. The roles involve delivering a high-quality HR advisory service and supporting recruitment processes, with a focus on accuracy and customer service for internal and external customers.

Ideal candidates will be highly organised, able to work at pace, and proficient in Microsoft Office including Outlook, Excel and Copilot.