Recruitment & Events Coordinator (Workforce Support)

Persona Care & Support Limited; Bury St Edmunds; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Employee benefits

Career development

Lifestyle support services

Job summary

Persona Care & Support Limited in Bury St Edmunds invites applications for a Workforce Support Assistant to help deliver the day-to-day operations of the Bury Care Academy, delivering excellent customer service to internal and external stakeholders and supporting recruitment and events.

You will handle applicant enquiries, maintain the ATS, ensure regulatory checks are met, and build relationships with care providers and teams. Training and probation lead to a salary of £26,427 rising to £26,847.

Qualifications

• Level 2 in Business Administration or Customer Service (or equivalent) is required.
• Previous admin experience, ideally in recruitment or adult social care.
• Excellent customer service and communication skills; strong IT abilities; able to multitask.

Responsibilities

• Recruitment support from advert to hire, including screening and shortlisting.
• Ensure applicant checks meet regulatory standards (compliance).
• Assist in planning and facilitating events, representing the academy with enthusiasm.
• Use Microsoft Office and ATS to support team operations.
• Build and maintain relationships with care providers, applicants and internal teams.

Skills

Customer service

Communication

IT skills

Multitasking

Analytical

Teamwork

Initiative

Education

Level 2 in Business Administration or Customer Service

Tools

Outlook

Word

Excel

PowerPoint

Job description

Persona Care & Support Limited in Bury St Edmunds invites applications for a Workforce Support Assistant to help deliver the day-to-day operations of the Bury Care Academy, delivering excellent customer service to internal and external stakeholders and supporting recruitment and events.

You will handle applicant enquiries, maintain the ATS, ensure regulatory checks are met, and build relationships with care providers and teams. Training and probation lead to a salary of £26,427 rising to £26,847.