Workforce Support Assistant

Bury Care Academy; Bury; On-site; GBP 26,000 - 27,000; Full time

Job summary

Bury Care Academy is seeking a Workforce Support Assistant to join the team in Bury. This role is 37 hours per week on maternity cover with a salary of £26,427 rising to £26,847 after probation and induction, reflecting its commitment to reliable, organized support for the academy's workforce development initiatives.

You will handle recruitment processing, applicant enquiries, and system management, while coordinating events and maintaining strong relations with care providers and applicants.

Qualifications

• Level 2 in Business Administration or Customer Service (or equivalent).
• Experience: admin experience, recruitment or adult social care.
• Strong IT skills (Outlook, Word, Excel, PowerPoint) and ability to multitask.

Responsibilities

• Recruitment Support: Manage the recruitment process from advert to hire, including screening and shortlisting candidates.
• Compliance: Ensure all applicant checks meet regulatory standards.
• Event Coordination: Assist in planning and facilitating events, representing the Academy with enthusiasm.
• System Management: Use digital tools including Microsoft Office and our Applicant Tracking System (ATS) to support team operations.
• Relationship Building: Foster strong connections with care providers, applicants, and internal teams.

Skills

Customer service

Communication

IT skills

Multitasking

Team player

Education

Level 2 in Business Administration or Customer Service

Tools

Outlook

Word

Excel

PowerPoint

Job description

Workforce Support Assistant – Bury Care Academy

37 hours per week (maternity Cover)

£26,427 rising to £26,847 on successful completion of probation and induction period

Are you organised, enthusiastic, and passionate about making a difference in Adult Social Care? Join us at Bury Care Academy as a Workforce Support Assistant, where your skills will help shape the future of care in our community.

The Bury Care Academy Team is a newly developing team, with a remit to support the adult social care providers in Bury with their workforce development needs, including managing a centralised recruitment service, raising awareness of social care as a career amongst the wider Bury community, working with schools and colleges, facilitating and attending jobs fairs, careers fairs and other events and much more….

As our Workforce Support Assistant, you’ll play a key role in supporting the day-to-day operations of the Bury Care Academy. You’ll ensure excellent customer service to internal and external stakeholders, manage applicant enquiries, maintain applicant tracking systems, and support recruitment and events. This is a dynamic role where no two days are the same!

About you

• Qualifications: Level 2 in Business Administration or Customer Service (or equivalent).
• Experience: Previous admin experience, ideally in recruitment or adult social care.
• Skills:
  • Excellent customer service and communication
  • Strong IT skills (Outlook, Word, Excel, PowerPoint)
  • Ability to manage multiple tasks and work independently
  • Analytical and detail-oriented
  • Team player with initiative

About the Role

• Recruitment Support: Manage the recruitment process from advert to hire, including screening and shortlisting candidates.
• Compliance: Ensure all applicant checks meet regulatory standards.
• Event Coordination: Assist in planning and facilitating events, representing the Academy with enthusiasm.
• System Management: Use digital tools including Microsoft Office and our Applicant Tracking System (ATS) to support team operations.
• Relationship Building: Foster strong connections with care providers, applicants, and internal teams.

Please note we are not currently in a position to offer sponsorship to workers.