Recovery Coordinator - Outreach Team

Change Grow Live; London; On-site; GBP 27,000 - 33,000; Full time

Job summary

An established charity is seeking a passionate Recovery Coordinator to join their Outreach Team. This role focuses on engaging individuals facing substance misuse challenges, particularly those at risk of homelessness. You will be responsible for assessing needs, providing assertive outreach, and collaborating with various agencies to ensure service users receive the support they need. With a commitment to compassion and respect, this organization values teamwork and offers opportunities for personal and professional growth. If you're ready to make a real difference in people's lives, this role could be your next step.

Benefits

25 days holiday (+ bank holidays)

Paid ‘Wellness’ hour each week

Contributory pension scheme

Discounts for shopping, cinema, holidays

Training and career development opportunities

Friendly and supportive team

Qualifications

• Experience engaging with individuals with complex needs.
• Ability to build rapport and establish boundaries.

Responsibilities

• Establish contact with entrenched substance users providing assertive outreach.
• Work collaboratively with mental health and safeguarding agencies.
• Manage a caseload with regular risk assessments and support interventions.

Skills

Substance Misuse Knowledge

Mental Health Awareness

Risk Assessment Skills

Interpersonal Skills

Administrative Skills

Education

Relevant Degree or Qualification

Job description

Overview

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

We have an exciting opportunity for a Recovery Coordinator within our Outreach Team who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs.

You will focus on engaging with people who have a history of rough sleeping, at risk of homelessness or housed in hostels that have a substance misuse. You will have some experience of engaging with individuals with multiple and/or complex needs, have the ability to build rapport, establish boundaries and demonstrate a determined approach to finding solutions.

Our team covers a number of duties alongside caseload management for our service users, you will need to be able to be adaptable and willing to be part of a supportive and cohesive team.

Where: Brighton

Full Time Hours: 37.5 per week

Full Time Salary Range: £27,861.26 - £32,002.35

* Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

About the role:

• To establish contact with entrenched drug and/or alcohol users, including those unwilling to engage with services, providing assertive outreach.
• To work closely with the drug and alcohol teams within the service to ensure that substance misusers and problem drinkers are able to access treatment.
• To advise service users regarding their substance misuse, using recognised theoretical models (e.g. Motivational Interviewing), supporting them to identify and explore concerns before deciding on a possible course of action.
• To work collaboratively with Mental Health and Child and Adult Safeguarding Agencies to ensure that where appropriate, service users have access to address their individual needs.
• To support service users, access Clinical Interventions, liaise with Clinical team to establish the best and safest treatment pathway for the service user.
• Provision of drop-ins at local hostel throughout the city to those housed there.
• Needle exchange provision at different locations in the city.
• Caseload management such as regular risk assessments, harm reduction advice and reviews, provision of psychosocial interventions, support clinical interventions, cover of duty rota incl. some evening and Saturday work,

About you:

• Good administrative, recording and reporting skills.
• Understanding of the needs of people who are rough sleeping, living in emergency accommodation and/or supported housing.
• In-depth knowledge of at least one of the following: substance misuse, alcohol misuse, mental health, harm reduction, NSP provision and delivery of psychosocial interventions.
• Ability to complete dynamic risk assessments, have professional curiosity and build rapport with service users whilst establishingboundaries.
• Understanding of service users who have multiple and complex needs.
• Understanding the importance of multi-agency working within a strength based, asset building approach and maintaining professional boundaries.

What we will give to you:

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• Several benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities

If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more hereSkilled Worker visa: Overview - GOV.UK (www.gov.uk)

If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you.

Closing date: 23rd of May 2025

Interview Dates

Please note that we have a 2-stage interview process, the expected interview dates are below:

Competency Interview: 29th of May 2025 – In person

Values Based Interview: 30th of May 2025 – via Teams

Salary Range (pro rata if part time)

CGL points 23 to 28 (£27,861.26 - £32,002.35)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Interview Date

29/5/2025

Closing Date

23/5/2025

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Martin Curtis | [e-mail] post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.