Frontline Service Supervisor (Hiring Immediately)

JR United Kingdom; Crawley; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Junior Front of House Manager to join their vibrant team. This role emphasizes individuality and the importance of creating a welcoming atmosphere for both guests and staff. You'll be responsible for driving team performance, managing shifts, and supporting your team's growth. With a focus on high standards and recognition of great performance, this position offers a dynamic work environment. Enjoy flexible hours, biweekly pay, and various benefits, including discounts and family-friendly policies. If you're passionate about hospitality and team development, this opportunity is for you!

Benefits

Biweekly pay plus tips

Access to earnings before payday

Flexible hours

Free food on shift

50% discount outside of work

Family-friendly policies

Opportunity to try new menus

Recognition program

Pension scheme

Gym memberships

Qualifications

• Passionate about supporting and developing their team while maintaining high standards.
• Ready to manage shifts, plan staffing, and enjoy working closely with the team.

Responsibilities

• Support ongoing coaching and development of your team.
• Own your shifts to drive performance and contribute to the restaurant's success.

Skills

Team Management

Coaching

Shift Management

Financial Performance Understanding

Job description

Frontline Service Supervisor (Hiring Immediately), Crawley, West Sussex

Client: Wagamama

Location: Crawley, West Sussex, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 3

Posted: 08.05.2025

Expiry Date: 22.06.2025

Job Description:

Junior Front of House Manager | Full Time

Wagamama, with over 165 restaurants across the UK and Ireland, is looking for a Junior Front of House Manager to join our team. We celebrate individuality and personality over perfection, embodying our philosophy 'be you, be Wagamama'.

The role:

As a Junior Front of House Manager, you will be a developing leader committed to creating a positive environment for guests and team members. You will support ongoing coaching and development of your team, own your shifts to drive performance, and contribute to the restaurant's success.

We are looking for someone who:

• Is passionate about supporting and developing their team while maintaining high standards
• Is ready to manage shifts, plan staffing, and enjoy working closely with the team through coaching
• Has an understanding of managing labor, rotas, and is eager to learn about financial performance
• Recognizes and celebrates great performance on shift

Benefits:

• Biweekly pay plus tips
• Access up to 30% of earnings before payday with Wagestream
• Flexible hours to support side pursuits
• Free food on shift and 50% discount outside of work
• Industry-leading family-friendly policies, including 26 weeks full pay and 13 weeks half pay for expectant or adopting parents
• Opportunity to try new menus first
• Wagamama parties with VIP guests
• Recognition through our nationwide program 'Love Above the Door'

Additional benefits include pension scheme, holiday, training, cycle-to-work scheme, retail and leisure discounts, gym memberships, and long service awards.

Be you, be Wagamama

Wagamama is proudly part of the Disability Confident scheme.

*100% of tips go to our teams. Tips vary by restaurant, are at guests' discretion, and are not considered wages.