Receptionist / Team Administrator

Birmingham Women's and Children's Hospital and Charity; Birmingham; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking dedicated individuals to join their community mental health team as Administrative Assistants. This role is vital for ensuring smooth operations, providing first-class front of house cover, and supporting the clinicians in delivering outstanding mental health services. You will be the welcoming face of the team, responsible for greeting visitors, answering calls, and liaising with both clinical and administrative staff. This position not only offers a chance to make a difference in the community but also provides a supportive work environment focused on inclusion and diversity.

Qualifications

• Experience in administrative roles, particularly in healthcare settings.
• Strong interpersonal skills to interact with patients and staff.

Responsibilities

• Provide front of house cover for the community mental health team.
• Act as the first point of contact for visitors and staff.

Skills

Communication Skills

Customer Service

Organizational Skills

Education

High School Diploma

Administrative Training

Job description

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To provide comprehensive front of house cover to busy community mental health team. To be part of the administrative team for the community mental health clinicians.

To be first point of contact for the team, including answering calls into the hub, meeting and greeting visitors, directing staff, liaising with clinical team members and administrative staff on a daily basis.

We Have Two Permanent Positions Available

1x 37.5 hours

1x 30 hours

Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.

Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.

Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.

Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.

Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.

For further details / informal visits contact: Name: Cheryl Peace Job title: Admin team Leader Email address: [e-mail] Telephone number: 07909686648

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care

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