Receptionist/Practice Administrator

Kent Local Medical Committee; Gillingham; On-site; GBP 17,000 - 19,000; Full time

Job summary

MPA Group Practices are recruiting for a Receptionist/Practice Administrator at Sunlight Centre, Gillingham. You will manage front-desk duties, answer calls, greet patients, and support clinical teams across five sites in Medway and Swale.

Role includes back-office administration to ensure smooth daily operations. Prior reception or customer service experience is desirable. Hours are 8:00am–6:30pm with potential four or five-day patterns.

Sunlight Centre 105 Richmond Road Gillingham Kent ME7 1LX.

Qualifications

• Previous reception, administration and/or customer service experience is desirable.

Responsibilities

• Handle busy reception desk, taking calls and greeting patients both on the phone and in person.
• Support back-office administrative tasks to aid the wider practice team.
• Ensure smooth daily operations across multiple sites in Medway and Swale.

Skills

Reception experience

Customer service

Organisational skills

Job description

MPA Group Practices – Balmoral Gardens Surgery Green Suite, Iwade Health Centre, Princes Park Medical Centre, Sunlight Surgery and Twydall Surgery

Salary: £12.75 per hour

Working Pattern: We are recruiting for a full-time position, with hours worked over either four or five days considered. Applicants must be able to work within our operating hours of 8:00am to 6:30pm.

Location: Sunlight Centre, Gillingham (and other Group Practice sites if needed)

MPA Ltd is a GP Federation delivering multiple clinical services across Medway and Swale; this includes Primary Care Services at Castle and Maidstone Road Surgery and MPA Group Practices, Home Visiting Service and supporting PCNs with the delivery of Enhanced Access Hours.

Are you looking for a new challenge?

MPA Group Practices are looking for an enthusiastic Receptionists/Practice Administrator to work at Sunlight Centre with excellent interpersonal, customer service and organisational skills to work across the Group Practice. The Group Practice covers five sites across Medway and Swale with a 30,600 patient list size.

Applicants will be required to work on a busy reception desk, dealing with patients both over the telephone and face to face, while providing a friendly and professional service. The role also involves working in the back office, carrying out a range of clinical administration tasks to support the wider practice team and ensuring the smooth running of daily operations.

Previous reception, administration and/or customer service experience is desirable, along with strong communication skills, the ability to work in a fast paced environment, and good organisation skills.

Please note this role is subject to a satisfactory standard disclosure from the Disclosure and Barring Service.

Princes Park Medical Centre - MPA Group Practices

Sunlight Centre 105 Richmond Road Gillingham Kent ME7 1LX