Receptionist (Part-Time) Tlnt1_Ni

Nicva; Belfast City District; On-site; GBP 25,000 - 26,000; Part time

Benefits offered by this job

Generous annual leave

Pension

Wellbeing support

Health plans

Cycle to work scheme

Job summary

NICVA in Belfast seeks a welcoming and reliable receptionist to support our Events and Facilities team. You will be the first point of contact for visitors and callers, delivering a professional reception experience and assisting with essential administrative tasks.

The role is permanent and part-time (20.5 hours per week, Wed–Fri, 9am–5pm). You will join a values-driven organisation that supports the voluntary and community sector in Northern Ireland.

Qualifications

• Experience in reception, customer service or public-facing environment.
• Confident using Microsoft Office and handling varied workload.

Responsibilities

• Provide professional, high-quality reception service for NICVA staff, members and visitors.
• Answer and operate the telephone switchboard, greet and direct visitors.
• Maintain accurate records and support general administrative tasks.
• Liaise with colleagues, tenants, contractors and service partners to keep operations running smoothly.

Tools

Microsoft Office

Job description

Looking for a role where you can be the welcoming face of an organisation that makes a real difference to the voluntary and community sector across Northern Ireland? NICVA is the membership and representative body for the voluntary and community sector in Northern Ireland. We support organisations to do their best work and ensure the sector's voice is heard where it matters. We have recently launched an ambitious new five-year strategy focused on strengthening the sector's resilience, leadership, skills and sustainability in a changing political, economic and social environment. As part of NICVA's Events and Facilities team, you will deliver a professional, high-quality reception service for NICVA staff, members and visitors to our Belfast offices. You will be the first point of contact for everyone who walks through our door or calls our switchboard, and the impression you make matters. Working Wednesday to Friday, you will manage a busy reception desk, operate the telephone switchboard, greet and direct visitors, maintain accurate records and support a range of general administrative tasks. You will liaise with colleagues, tenants, contractors and service partners, keeping things running smoothly and responding to whatever the day brings. The role would suit someone who is warm, organised and calm under pressure. You will bring experience of working in a reception, customer service or public-facing environment, handling telephone calls professionally and carrying out general administrative duties accurately. You will be confident using Microsoft Office and comfortable managing a varied workload across a busy working day. Salary: £24,796 - £25,185 per annum pro rata (£14,523 - £14,751 actual), NICVA Grade A (NJC points 3-4). Candidates are normally appointed at the start of the scale. Contract: Permanent, part-time. 20.5 hours per week, Wednesday to Friday, 9am-5pm.

What's in it for you?

• Generous annual leave, pension and wellbeing support
• The opportunity to be part of a collaborative, values-driven organisation
• A role where you will meet and support a wide range of people every day
• Health and cash plans, Employee Assistance Plan, cycle to work scheme and more