Receptionist / Administrator Tlnt1_Ni

Charity Jobs Ni; Lisburn; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

3% contributory pension

20 days annual leave

22 days after five years

Additional holidays

Job summary

Lisburn Enterprise Organisation is seeking a Receptionist / Administrator to deliver welcoming, efficient front-of-house service and wide-ranging administrative support at the Enterprise Centre in Lisburn. The role covers reception, mail handling, diary management and meeting coordination, with opportunities to contribute to social media activity and programme support.

The post is full-time and office-based, 36.25 hours per week, with salary around £27,560 per year and benefits including a

Qualifications

• GCSE-level education or equivalent, including English and Maths at grades AC.
• Experience in front-of-house and office administration.
• Strong written, verbal and interpersonal communication skills.

Responsibilities

• Provide professional front-of-house reception and switchboard service.
• Coordinate meetings, room hire and hospitality arrangements.
• Support administration, CRM updates, diary management and records.

Skills

Telephone switchboard

Microsoft Word

Outlook

Customer service

Education

GCSE English & Maths

Tools

CRM systems

Job description

Receptionist / Administrator Charity Jobs NI is delighted to be recruiting exclusively on behalf of Lisburn Enterprise Organisation for a Receptionist / Administrator to provide professional front-of-house and administrative support across the day-to-day running of the Enterprise Centre. This is an excellent opportunity for an experienced administrator who enjoys working in a varied, people-facing role combining reception duties, customer service, office administration, programme support, meeting coordination and social media activity. The successful candidate will play an important role in ensuring visitors, licensees, clients and callers receive a welcoming, efficient and professional service, while supporting the smooth operation of the wider organisation. Location Lisburn Enterprise Organisation 6 Enterprise Crescent, Ballinderry Road, Lisburn, BT28 2BP This is a full-time, office-based role. Hours of Work 36.25 hours per week, Monday to Friday 9.00am5.00pm Salary and Benefits £27,560 per annum, equivalent to approximately £14.62 per hour. Additional benefits include: 3% contributory pension 20 days annual leave, increasing to 22 days after five years service A minimum of 10 additional customary holidays Varied and people-focused role Opportunity to support local businesses, entrepreneurs and enterprise programmes About Lisburn Enterprise Organisation Established in 1990, Lisburn Enterprise Organisation is an independent, not-for-profit organisation dedicated to promoting an entrepreneurial culture, supporting business start-ups and helping established businesses grow. The organisation provides guidance and advice, business premises, conference facilities, administrative support and virtual-office services, supporting business development at both a strategic and operational level. Lisburn Enterprise Organisation is overseen by a voluntary Board of Directors representing public and private sector interests and maintains strong partnerships with organisations including Lisburn & Castlereagh City Council, South Eastern Regional College, Enterprise Northern Ireland and Invest Northern Ireland. The Role The Receptionist / Administrator will provide an efficient and professional reception service while delivering wide-ranging administrative support to internal colleagues, licensees, programme participants and external clients. The role will involve managing the switchboard and reception area, property administration, processing mail, coordinating meetings and room hire, maintaining office supplies and equipment, supporting business programmes and helping to promote the organisations conference and virtual-office services. This role may also appeal to candidates searching for positions such as Reception Administrator, Front of House Administrator, Office Administrator, Business Centre Administrator or Administrative Assistant. Key Responsibilities The successful candidate will: Provide a professional reception and switchboard service, welcoming visitors, managing calls and responding to enquiries. Process incoming and outgoing mail and parcels, maintain client postage records and complete weekly reconciliations. Coordinate meetings, appointments and room hire, including room preparation and hospitality arrangements. Provide general administrative and secretarial support, including typing, scanning, filing, photocopying and processing client payments. Support Business Advisers and programmes through CRM updates, client registration, diary management, correspondence and record keeping. Keep a record of contractors signing in and out of the building and issue keys when required. Promote conference and meeting facilities, virtual office services, available workspace and business support programmes through online and offline channels, including Facebook and Instagram. Maintain office supplies and equipment, liaise with suppliers and support the efficient day-to-day operation of the organisation. Essential Criteria Applicants should be able to demonstrate: GCSE-level education or equivalent, including English and Maths at grades AC. At least one years experience working within an office and front-of-house environment. Previous experience operating a telephone switchboard and using standard office equipment. Strong written, verbal and interpersonal communication skills, with a professional telephone manner. Experience using Microsoft Word, Outlook, email and other office-based systems, with the ability to learn databases and spreadsheets. Strong organisational skills and the ability to prioritise a varied workload, use initiative and work effectively under pressure. A professional, team-focused approach and commitment to the aims and values of Lisburn Enterprise Organisation. Desirable Criteria It would be advantageous for applicants to have: A relevant Business Administration qualification. Experience maintaining management information systems. Customer service, sales or marketing experience. Experience maintaining websites or managing social media platforms such as Facebook and Instagram. Additional Information The role may very occasionally require early-morning, evening or weekend work, for which time off in lieu will be provided. Travel requirements are expected to be very limited; however, applicants should have access to a suitable means of transport to undertake the role when required. Closing Date The closing date for applications is Tuesday 8th September 2026.