Office Manager - Part Time

Neilson Financial Services; Tewkesbury; On-site; GBP 20,000 - 25,000; Part time

Benefits offered by this job

Exceptional training

Life Assurance

Employee Assistance Programme

Various discounts

Well-being benefits

Enhanced maternity and paternity pay

Pension

23 days holiday

Job summary

A financial services firm in Tewkesbury is seeking a part-time Office Manager to serve as the first point of contact for clients and customers. This role involves maintaining a welcoming office environment, managing correspondence, and supporting various teams. Candidates should have front of house experience, strong communication skills, and the ability to multitask effectively. Offers include exceptional training, well-being benefits, and enhanced maternity and paternity pay.

Qualifications

• Previous experience in front of house or receptionist duties.
• Ability to interact professionally both in person and over the phone.
• Experience in a fast-paced environment.

Responsibilities

• Act as first point of contact for customers and clients.
• Manage cleanliness of the office and meeting rooms.
• Handle incoming and outgoing post efficiently.

Skills

Front of house experience

Communication skills

Multitasking

Attention to detail

Intermediate PC skills

Organizational skills

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

Job Description

Office Manager (Part time 16 hours)

Position Summary

The Office Manager/Business Support Officer acts as the first point of contact for visitors, customers, clients and suppliers and is tasked with maintaining a professional, welcoming image of Neilson Financial Services as a company. This person should have outstanding communication skills to liaise with internal and external stakeholders, work with integrity, handle confidential tasks, and multi-task effectively to support teams across all levels of the business.

Qualifications

Pre-requisite Knowledge & Skills

• Previous experience in a varied front of house role dealing with receptionist duties, facilities, and general administrative functions
• Proven ability to interact over the telephone and face-to-face in a clear and professional manner
• Background of working in a fast paced, flexible and challenging environment
• Ability to multitask effectively
• Accuracy and attention to detail
• Intermediate PC, Word, Outlook and Excel skills
• Excellent organisation skills

Duties and Responsibilities

• Managing and maintaining a clean and tidy area at all times
• Acting as first point of contact for all external customers, clients and providers; directing enquiries efficiently to the correct department
• Represent a positive, optimistic and enthusiastic ambassador for the business
• Manage internal complaints regarding the office environment and resolve efficiently, or escalate as appropriate
• Maintain cleanliness of all meeting rooms, ensuring clean and tidy morning and evening daily
• Replenish supplies and ensure stock ordered as required
• Manage all incoming and outgoing post and post room function for the business
• Support adhoc projects for various departments as and when required
• Provide assistance to the onboarding process for new starters, including training material preparation and collation, security access passes, workstation assessments and desk preparation
• Event planning including quarterly awards, incentives, sales drives and social calendar activity
• Look to improve processes or procedures to increase efficiency
• Booking meetings as required and arranging refreshments or catering for events using agreed suppliers
• Manage all administrative tasks effectively within required timeframes
• Update and maintain master security log including parking allocations, security pass IDs and leaver deactivation

What’s in it for you?

• Exceptional training – giving you tools to succeed throughout your NFS career
• We work hard but have fun too; regular theme days and charity events
• Life Assurance from day 1
• Employee Assistance Programme for support with life matters
• Discounts for coffee, restaurants, cinemas, gyms and more
• Well-being benefits including free fruit, flu vaccinations, cycle to work, eye test vouchers
• Enhanced maternity and paternity pay
• Pension and 23 days holiday
• Hours: Monday to Friday. Part-time 16 hours

Seniority level

• Entry level

Employment type

• Part-time

Job function

• General Business
• Industries
• Insurance