Receptionist (part time)

EQ Care Group; Whitchurch-On-Thames; On-site; GBP 50,000 - 62,000; Full time

Benefits offered by this job

Half-day birthday

Blue Light Card

28 days annual leave (pro rata)

Salary advance scheme

Pension

Learning & Development

Team rewards

Free meals on shift

Free tax review

Refer a friend £500

Job summary

EQ Care Group is seeking a Receptionist for Cedar Lodge in Whitchurch-on-Thames. You will welcome visitors and support the home administrator by handling calls, scanning documents, and assisting with recruitment and events such as fetes and fundraisers.

The role requires strong communication, IT skills, and the ability to work both collaboratively and independently. 30 hours/week with alternate weekends; pro rata salary up to £56,010 per year depending on experience.

Qualifications

• Strong verbal and written communication skills.
• Experience within a similar environment desirable
• NVQ Level 2 in Administration (or equivalent) or willingness to complete this qualification.
• Proficiency in IT, including Microsoft Office and internal applications; with the ability to learn new systems quickly.
• Ability to work collaboratively as part of a team while also being self-motivated and capable of working independently.

Responsibilities

• To maintain and regularly check the stationary cupboard and be responsible for ordering of goods when needed.
• Represent the Cedar Lodge brand by maintaining a professional and welcoming presence for all team members, residents, and visitors.
• To update and maintain the relatives email addresses on the relevant database and ensure all records and files are kept up to date, archived, filed and disposed accordingly.
• To update and replace the menus on the display boards and dining tables within the agreed timescales
• Perform any additional duties as assigned by the Administrator to support the overall functioning of the home.

Skills

Communication

Teamwork

Independence

IT literacy

Education

NVQ Level 2 Admin

Willingness to complete

Tools

Microsoft Office

Internal systems

Job description

30 hours per week to include alternate weekends

Cedar Lodge, Eastfield Lane, Whitchurch-on-Thames, Reading, RG8 7EJ

Role Overview

As a Receptionist at Cedar Lodge, you will be a key member of the reception team and play an integral part of the home. You will be the first port of call to welcome visitors, families as well as internal and external stakeholders with a smile. You will support the home administrator, answer incoming calls, scan documents, assist with recruitment and events Cedar Lodge host, such as summer fete, fundraising or even birthday parties for those who live here.

Responsibilities and Duties

• To maintain and regularly check the stationary cupboard and be responsible for ordering of goods when needed.
• Represent the Cedar Lodge brand by maintaining a professional and welcoming presence for all team members, residents, and visitors.
• To update and maintain the relatives email addresses on the relevant database and ensure all records and files are kept up to date, archived, filed and disposed accordingly.
• To update and replace the menus on the display boards and dining tables within the agreed timescales
• Perform any additional duties as assigned by the Administrator to support the overall functioning of the home.

Skills, Qualifications and Abilities

• Strong verbal and written communication skills.
• Experience within a similar environment desirable
• NVQ Level 2 in Administration (or equivalent) or a willingness to complete this qualification if not already obtained.
• Proficiency in IT, including Microsoft Office and internal applications; with the ability to learn new systems quickly.
• Ability to work collaboratively as part of a team while also being self-motivated and capable of working independently.

The Care Home and Company

Cedar Lodge opened in July 2025; a 45-bed nursing and dementia specialist care home in the heart of Whitchurch-on-Thames, combines modern comfort with classic charm, offering a welcoming home for people who need care & support. With spacious en-suite bedrooms, spectacular communal areas, and beautiful gardens, Cedar Lodge is a place to live well and thrive. We are looking for people to join our heart-centred team who will provide exceptional, personalised care, ensuring everyone feels valued, supported, and at home at Cedar Lodge.

Benefits of working at EQ Care

• ½ day off for your birthday – start your celebrations early!
• Blue Light Discount Card – access exclusive savings and offers.
• 28 days of annual leave (pro rata) – enjoy a healthy work-life balance.
• Salary advance scheme (Level) – access earned pay when you need it.
• Contributory pension – helping you plan for your future.
• Dedicated Learning & Development – continuous training and career growth opportunities.
• Team member rewards – recognising and celebrating your hard work.
• Free meals on shift – enjoy a meal on us while you work.
• Free tax review service – making sure you keep more of what you earn.
• Refer a friend scheme – earn up to £500 for successful referrals! (Terms apply)

Please note: If you are not a UK resident, you must already have the legal right to work in the UK, with at least 14 months remaining on your visa. We are unable to offer visa sponsorship.

** This job description may differ as new information technology, policies and contractual agreements change, and we reserve the right to vary duties without notice

up to £56,010 per annum (Dependent on experience) pro rata