Administrator

EQ Care Group; Whitchurch-On-Thames; On-site; GBP 50,000 - 62,000; Full time

Benefits offered by this job

Half-day birthday

Blue Light Card

28 days annual leave

Salary advance

Contributory pension

Learning & development

Team rewards

Free meals on shift

Tax review service

Refer a friend bonus

Job summary

Cedar Lodge is seeking an Administrator to join our care home team in Whitchurch-on-Thames. You will support the Registered Manager with administrative duties, recruitment processes, and monthly audits, handling confidential files and 1:1s with reception staff.

The role requires strong IT skills and prior care home experience, with scope for development within a growing organisation. As part of the heart-centred team, you will help manage budgets, contribute to safeguarding information, and

Qualifications

• Strong verbal and written communication skills.
• Experience within a Care Home environment.
• NVQ Level 2 in Administration (or equivalent) or a willingness to complete this qualification.
• Proficiency in IT, including Microsoft Office and internal applications; with the ability to learn new systems quickly.
• Ability to work collaboratively as part of a team while also being self-motivated and capable of working independently.

Responsibilities

• Collaborate with the management team to provide comprehensive administrative support, ensuring smooth daily operations within The Maples.
• Represent the Cedar Lodge brand by maintaining a professional and welcoming presence for all team members, residents, and visitors.
• Attend and actively contribute to team meetings, including taking and distributing meeting minutes as required.
• Perform any additional duties as assigned by the Home Manager to support the overall functioning of the home.

Skills

Verbal & written communication

Care home experience

NVQ Level 2 in Administration

IT proficiency (MS Office & internal)

Teamwork & independence

Education

NVQ Level 2 in Administration (or equivalent)

Tools

Microsoft Office

Internal applications

Job description

Cedar Lodge, Eastfield Lane, Whitchurch on Thames, Reading, RG8 7EJ

Role Overview

This is an exciting opportunity to work with a forward-thinking and growing organisation. As the Administrator at Cedar Lodge, you will be placed at the heart of the home along with the people that live here. This is such a varied role, and no two days will be the same; we are looking for someone who has previous administration experience within a care home environment. You will work closely with the Registered Manager with reports, recruitment events and activities within the home. You will carry out pre-employment checks, referencing and ensure offer letters are sent to new team members. You will form close relationships with people living and working in the home, and you will create and maintain files as well as conducting monthly audits, ensuring complete confidentiality. You will lead the reception team conducting 1:1's and appraisals and ensure budgets are set up and controlled.

Responsibilities and Duties

• Collaborate with the management team to provide comprehensive administrative support, ensuring smooth daily operations within The Maples.
• Represent the Cedar Lodge brand by maintaining a professional and welcoming presence for all team members, residents, and visitors.
• Attend and actively contribute to team meetings, including taking and distributing meeting minutes as required.
• Perform any additional duties as assigned by the Home Manager to support the overall functioning of the home.

Skills, Qualifications and Abilities

• Strong verbal and written communication skills.
• Experience within a Care Home environment.
• NVQ Level 2 in Administration (or equivalent) or a willingness to complete this qualification if not already obtained.
• Proficiency in IT, including Microsoft Office and internal applications; with the ability to learn new systems quickly.
• Ability to work collaboratively as part of a team while also being self-motivated and capable of working independently.

The Care Home and Company

Cedar Lodge opened in July 2025; a 45-bed nursing and dementia specialist care home in the heart of Whitchurch-on-Thames, combines modern comfort with classic charm, offering a welcoming home for people who need care & support. With spacious en-suite bedrooms, spectacular communal areas, and beautiful gardens, Cedar Lodge is a place to live well and thrive. We are looking for people to join our heart-centred team who will provide exceptional, personalised care, ensuring everyone feels valued, supported, and at home at Cedar Lodge.

To find out more information about EQ Care, please visit our website: www.eqcare.org

Benefits of working at EQ Care

• ½ day off for your birthday – start your celebrations early!
• Blue Light Discount Card – access exclusive savings and offers.
• 28 days of annual leave (pro rata) – enjoy a healthy work-life balance.
• Salary advance scheme (Level) – access earned pay when you need it.
• Contributory pension – helping you plan for your future.
• Dedicated Learning & Development – continuous training and career growth opportunities.
• Team member rewards – recognising and celebrating your hard work.
• Free meals on shift – enjoy a meal on us while you work.
• Free tax review service – making sure you keep more of what you earn.
• Refer a friend scheme – earn up to £500 for successful referrals! (Terms apply)

Please note: If you are not a UK resident, you will need to be able to provide a valid right to work. We cannot provide sponsorship.

** This job description may differ as new information technology, policies and contractual agreements change, and we reserve the right to vary duties without notice

up to £56,010 per annum (Dependent on experience) pro rata