Medical Receptionist

University of Bristol; West of England; On-site; GBP 11,000 - 13,000; Part time

Job summary

University of Bristol is seeking a friendly Medical Receptionist to support our reception area, helping with day-to-day operations and assisting patients and clinical staff.

This part-time role is 19.5 hours per week with shifts Monday, Thursday and Friday; it requires excellent communication, accuracy with IT systems, and the ability to work under pressure in a busy, customer-facing environment.

Qualifications

• Experience in a busy, customer-facing role.
• Effective communicator with a friendly, confident manner.
• Confident with IT and ability to use standard office software.
• Ability to work accurately and with attention to detail.

Responsibilities

• Receiving telephone requests for medical appointments and handling general enquiries about patient services.
• Recording the movement of medical records in and out of the practice.
• Registering new patients and removing them from the system at appropriate times.
• Completing administrative tasks to support patient access and transfer of medical information.

Skills

Customer service

Communication

Attention to detail

IT literacy

Working under pressure

Job description

We are looking for a Medical Receptionist to join the team and provide a friendly and efficient service at the reception area.

You will help with the operations of day to day tasks and work with patient and members of the clinical team.

The role is part time and you will be required to work 19.5 hours per week.

What will you be doing?

Receiving telephone requests for medical appointments and fielding general enquiries about patient services

Recording the movement of medical records in and out of the practice.

Registering new patients and removing them from our list at the end of their studies.

Completing a variety of administrative tasks supporting patient access and the transfer of medical information.

For more information on the role, please refer to the job description

You should apply if

Experience of working in a busy, customer facing role.

Proven ability to work under pressure and with the minimum of supervision Effective communicator with a friendly confident manner

Confident with IT Proven ability to work accurately and with attention to detail

Additional information

Work pattern: Part time, 19.5 hours per week

Monday: 2pm-8pm (5.5hours)

Thursday: 8.30am-2.30pm (6 hours)

Friday: 8.30am-5.30pm (8 hours)

Grade: D School/Unit: Education and Student Success This advert will close at 23:59 UK time on 27/10/2026

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