Receptionist & Office Administrator – Legal Firm

Jordans Solicitors; Dewsbury; Hybrid; GBP 20,000 - 23,000; Full time

Benefits offered by this job

26 days holiday rising to 31

Birthday day off

Discretionary annual bonus

Employee healthcare plan

Group life assurance and pension

Job summary

Jordans Solicitors in Dewsbury is seeking a Receptionist/Administrator to be the first point of contact for clients, handling calls and welcoming visitors in a professional manner. You will support general office operations and maintain confidentiality, contributing to a client-focused practice.

The role offers full-time, in-person work at the Dewsbury branch with opportunities to grow within a well-established firm committed to quality, Lexcel accreditation, and employee wellbeing.

Qualifications

• Highly organised and able to multitask effectively in a busy office environment.
• Professional and approachable, with excellent interpersonal and communication skills.
• Proficient with IT systems and able to adapt to new software (training will be provided).
• Able to uphold the values of CREATE and project the ethos of the company in all interactions.
• Committed to maintaining confidentiality and high standards of client care.

Responsibilities

• Answer and process all incoming calls promptly, courteously, and accurately relay messages using our standard templates.
• Welcome and assist visitors to the office, ensuring a friendly and professional experience.
• Maintain all branch areas, ensuring they are tidy, organised, and reflective of our professional standards.
• Manage email and fax enquiries, forwarding messages appropriately and ensuring records are maintained.
• Oversee client and staff booking systems in line with fire safety protocols.
• Provide administrative support as required, including managing incoming correspondence and ensuring confidentiality.

Skills

Highly organised

Professional & approachable

IT systems proficiency

Uphold CREATE values

Confidentiality

Job description

Jordans Solicitors in Dewsbury is seeking a Receptionist/Administrator to be the first point of contact for clients, handling calls and welcoming visitors in a professional manner. You will support general office operations and maintain confidentiality, contributing to a client-focused practice.

The role offers full-time, in-person work at the Dewsbury branch with opportunities to grow within a well-established firm committed to quality, Lexcel accreditation, and employee wellbeing.