Receptionist (Medical Secretary) Edinburgh

TN United Kingdom; Scotland; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading healthcare provider in Edinburgh is seeking a dedicated Receptionist (Medical Secretary) to manage patient interactions, appointments, and administrative tasks. The ideal candidate will exhibit professionalism, possess strong communication skills, and thrive in a fast-paced environment.

Qualifications

• Experience in audio typing with high accuracy.
• Ability to manage patient data and appointments efficiently.

Responsibilities

• Transcribe medical letters and reports accurately.
• Schedule and confirm patient appointments.
• Maintain patient files in line with GDPR regulations.

Skills

Communication

Organisational Abilities

Attention to Detail

Multi-tasking

Tools

Microsoft Office

Patient Management System

Job description

Social network you want to login/join with:

col-narrow-left

Client:

Medicopartners

Location:

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

8fdc183a6a41

Job Views:

4

Posted:

12.05.2025

Expiry Date:

26.06.2025

col-wide

Job Description:

Job Title: Receptionist (Medical Secretary)

Location: Edinburgh

Contract: Full-time (Evening and Weekend flexibility required)

We are currently seeking a dedicated receptionist to join our team.

Ideal Candidate Should:

• Exhibit professionalism and be courteous with everyone.
• Have great verbal and written communication skills.
• Have experience in audio typing, with the ability to type quickly and produce accurate, high-quality work.
• Possess strong organisational abilities, managing patient data and appointments efficiently.
• Thrive in a fast-paced environment, staying calm under pressure.
• Work independently, prioritising tasks effectively.
• Ensure attention to detail, especially regarding patient details.
• Be adept at multi-tasking: handle calls, set appointments, and assist patients.
• Be proficient in Microsoft Office & Patient Management System (training provided).
• Uphold patient confidentiality and adhere to regulations.

Key Duties:

• Audio typing: Transcribe dictated medical letters, reports, and clinical notes accurately and efficiently
• Telephone and Email Management: Handle incoming calls and emails efficiently, providing accurate information, prioritising queries, and directing messages appropriately.
• Appointment Coordination: Schedule and confirm patient appointments, liaising with consultants and the wider team to ensure smooth clinic operations.
• Health Records Management: Maintain patient files, ensuring accurate storage, retrieval, and electronic record-keeping in line with GDPR and confidentiality regulations.
• Payment Processing: Take payments from patients, issue receipts, and ensure financial transactions are recorded correctly.
• General Administrative Support: Perform a variety of office duties, including scanning, photocopying, sorting post, and keeping workspaces organised.
• Reception and Patient Interaction: Welcome patients, check them in, and guide them through their appointments, ensuring a professional and friendly experience.
• Collaboration with the Medical Team: Work closely with consultants, nurses, and fellow admin staff to support seamless patient care and hospital efficiency.

Please Apply below or call us on 0121 270 8878. Between 09:00-17:00 Monday to Friday