Receptionist / Facilities Coordinator

Forrest Recruitment Ltd.; Warrington; On-site; GBP 19,000 - 24,000; Full time

Job summary

Forrest Recruitment Ltd. is seeking a friendly Receptionist / Facilities Coordinator to join our Warrington team.

You will be the first point of contact for tenants, visitors and clients, creating a welcoming atmosphere while coordinating general facilities and maintenance across the building. The role involves answering calls, handling enquiries, coordinating repairs, managing meeting rooms and keeping accurate records of maintenance activity.

Qualifications

• We are seeking a friendly, organised and proactive individual with reception/facilities coordination exposure.
• Ability to communicate confidently with tenants, contractors and visitors.
• Comfortable using standard office systems and email.

Responsibilities

• Welcoming tenants, visitors and guests in a friendly and professional manner.
• Answering and directing incoming telephone calls.
• Logging, coordinating and following up maintenance issues.
• Liaising with contractors and suppliers to arrange repairs and services.
• Maintaining accurate records of maintenance requests and contractor visits.
• Assisting with meeting rooms and shared facilities as required.

Skills

Friendly

Organised

Communication

Telephone handling

Microsoft 365 / MS Office

Tools

MS Office

Job description

We are looking for a friendly, organised, and proactive Receptionist / Facilities Coordinator to join our team at a well-established property organisation.

The Role

As the first point of contact for the building, you will play an important role in creating a welcoming and professional experience for our tenants, visitors and clients. You will also coordinate general facilities and maintenance requirements across the building.

Key Responsibilities

• Welcoming tenants, visitors and guests in a friendly and professional manner
• Answering and directing incoming telephone calls
• Dealing with day-to-day tenant enquiries and requests
• Responding to emails and general correspondence
• Logging, coordinating and following up maintenance issues
• Liaising with contractors and suppliers to arrange repairs and services
• Keeping tenants updated on maintenance and facilities issues
• Assisting with the day-to-day management of the business centre
• Monitoring communal areas and reporting any issues
• Coordinating deliveries, post and other general reception duties
• Assisting with meeting rooms and shared facilities where required
• Maintaining accurate records of maintenance requests and contractor visits
• Supporting health & safety and general building procedures
• Helping to ensure the business centre remains clean, presentable and well maintained
• Carrying out general administrative duties to support the smooth running of the centre

About You

We are looking for someone who is:

• Friendly, approachable and professional
• Highly organised with good attention to detail
• Confident communicating with tenants, contractors and visitors
• Comfortable answering phones and dealing with enquiries
• Able to prioritise and manage multiple tasks
• Confident using standard office systems and email
• Previous reception, facilities, property or customer service experience would be advantageous, but is not essential

Receptionist / Facilities Coordinator • Warrington