Facilities Assistant

Randstad Construction & Property; Warrington; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Dynamic and collaborative working env.

Travel expense reimbursement

Full training and ongoing professional

Inclusive workplace culture

Job summary

Randstad Construction & Property in Warrington is seeking a proactive Facilities Assistant to provide front-of-house and facilities support at our The Point site. You will welcome visitors, manage enquiries, coordinate meeting rooms, and assist with day-to-day operations to ensure a safe, tidy and efficient workplace.

Working with the Facilities Manager and FM team, you will handle mail, access control, stock, and basic building maintenance reporting, with occasional travel to regional sites and

Qualifications

• Front of House or Facilities Support experience in a corporate environment.
• Strong IT literacy, including Microsoft Office applications.
• Outstanding customer service, interpersonal, and face-to-face communication skills across all organisational levels.
• Excellent written and verbal communication abilities.
• Strong organizational skills with the ability to manage varying workloads and work independently.

Responsibilities

• Front of House & Reception: act as main point of contact at reception, welcoming visitors, handling inquiries, answering calls, monitoring mailbox.
• Meeting Room & Hospitality Management: oversee bookings, perform equipment checks, prepare/clear rooms, arrange hospitality or health/safety checks.
• Mailroom & Administrative Support: manage daily post, internal distribution, hybrid mail, and assist FM team.
• Access Control & Security: issue staff access passes, liaise with landlords, monitor visitor access.
• Stock & Consumable Control: maintain inventory, replenish print stations, office supplies, and kitchen areas.
• Building Maintenance & Contractor Support: report maintenance issues, assist contractors, ensure safety/compliance records.
• Physical Duties: manual handling, occasional heavy lifting, use goods lifts for loading bays.

Skills

Front of House

Facilities Support

IT literacy

Customer service

Communication skills

Organization

Education

BIFM / IWFM qualification

NVQ in Business Administration

First Aid certification

Fire Warden certification

Job description

Job Opportunity: Facilities Assistant

Location: The Point, 410 Birchwood Boulevard, Warrington, WA3 7WD (Occasional travel to other regional sites/offices with expenses reimbursed)

Hours: 08:00 - 18:00, Monday to Friday (Occasional additional hours for cover as required)

Contract Type: Full-Time

About the Role

We are seeking an enthusiastic, dynamic, and customer-focused Facilities Assistant to deliver high-quality front-of-house and facilities support at our Warrington site.

Working closely with the Facilities Manager and wider FM team, you will ensure our workplace environment is maintained to an exceptional standard, providing a welcoming, functional, and seamless experience for employees, clients, and visitors.

Key Responsibilities

• Front of House & Reception: Act as the main point of contact at reception, welcoming visitors, managing incoming enquiries, answering telephone calls, and monitoring the shared mailbox.
• Meeting Room & Hospitality Management: Oversee meeting room bookings, carry out operational checks on equipment, prepare and clear rooms, and organise hospitality or health and safety checks.
• Mailroom & Administrative Support: Manage daily incoming and outgoing post, internal distribution, and the hybrid mail system, while providing general administrative assistance to the FM team.
• Access Control & Security: Handle staff access pass issuing, manage building pass liaison with site landlords, and monitor visitor access.
• Stock & Consumable Control: Maintain inventory and replenish print stations, office supplies, and kitchen/tea point areas throughout the day.
• Building Maintenance & Contractor Support: Proactively identify and report maintenance issues through to resolution, assist with hard/soft FM contractors, and ensure site safety and compliance records remain up to date.
• Physical Duties: Perform manual handling tasks, standard heavy lifting when required, and use goods lifts to manage loading bay deliveries.

What We Are Looking For

Essential Experience & Skills:

• Prior experience delivering Front of House or Facilities Support in a corporate environment.
• Strong IT literacy, including proficiency with Microsoft Office applications.
• Outstanding customer service, interpersonal, and face-to-face communication skills across all organisational levels.
• Excellent written and verbal communication abilities.
• Strong organisational skills with the ability to manage varying workloads and work independently.

Desirable Qualifications:

• BIFM / IWFM qualification.
• NVQ in Business Administration or a related field.
• Valid First Aid or Fire Warden certification.

What We Offer

• Dynamic and collaborative working environment.
• Travel expense reimbursement for any off‑site visits.
• Full training and ongoing professional support.
• Inclusive workplace culture committed to diversity and equal opportunity.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business