Guest Experience Coordinator — Reception & Facilities

Forrest Recruitment Ltd.; Warrington; On-site; GBP 19,000 - 24,000; Full time

Job summary

Forrest Recruitment Ltd. is seeking a friendly Receptionist / Facilities Coordinator to join our Warrington team.

You will be the first point of contact for tenants, visitors and clients, creating a welcoming atmosphere while coordinating general facilities and maintenance across the building. The role involves answering calls, handling enquiries, coordinating repairs, managing meeting rooms and keeping accurate records of maintenance activity.

Qualifications

• We are seeking a friendly, organised and proactive individual with reception/facilities coordination exposure.
• Ability to communicate confidently with tenants, contractors and visitors.
• Comfortable using standard office systems and email.

Responsibilities

• Welcoming tenants, visitors and guests in a friendly and professional manner.
• Answering and directing incoming telephone calls.
• Logging, coordinating and following up maintenance issues.
• Liaising with contractors and suppliers to arrange repairs and services.
• Maintaining accurate records of maintenance requests and contractor visits.
• Assisting with meeting rooms and shared facilities as required.

Skills

Friendly

Organised

Communication

Telephone handling

Microsoft 365 / MS Office

Tools

MS Office

Job description

Forrest Recruitment Ltd. is seeking a friendly Receptionist / Facilities Coordinator to join our Warrington team.

You will be the first point of contact for tenants, visitors and clients, creating a welcoming atmosphere while coordinating general facilities and maintenance across the building. The role involves answering calls, handling enquiries, coordinating repairs, managing meeting rooms and keeping accurate records of maintenance activity.