Receptionist — Create Meaningful Experiences for Residents

Avery Healthcare Group; Knowle; On-site; GBP 19,000 - 23,000; Full time

Job summary

Avery Healthcare is seeking a warm, enthusiastic Receptionist for Knowle Gate Care Home in Knowle. You will be the first point of contact, delivering professional, high-quality customer service and handling a range of administrative tasks.

You will respond to enquiries, direct calls, maintain reception databases, liaise with housekeeping, and support the General Manager. The role requires a DBS disclosure check (cost covered by Avery) and proof of eligibility to work in the UK.

Qualifications

• Excellent communication skills, both verbal and written.
• Positive, friendly, and welcoming attitude.
• Experience handling client complaints.

Responsibilities

• Answering telephone and enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
• Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
• Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.

Skills

Excellent communication

Positive welcoming attitude

Problem-solving

Job description

Avery Healthcare is seeking a warm, enthusiastic Receptionist for Knowle Gate Care Home in Knowle. You will be the first point of contact, delivering professional, high-quality customer service and handling a range of administrative tasks.

You will respond to enquiries, direct calls, maintain reception databases, liaise with housekeeping, and support the General Manager. The role requires a DBS disclosure check (cost covered by Avery) and proof of eligibility to work in the UK.