Warm Front Desk Receptionist for Care Home

Avery Healthcare Group Ltd.; Knowle; On-site; GBP 12,000 - 15,000; Full time

Job summary

Avery Healthcare Group Ltd. is seeking a warm, enthusiastic Receptionist for Knowle Gate Care Home in Knowle.

You will be the first point of contact, delivering professional customer service and handling a range of administrative duties within a care home environment. Responsibilities include answering calls, directing enquiries, recording messages, and supporting the General Manager with reception-related administration while maintaining a tidy, welcoming reception area and coordinating with

Qualifications

• Excellent communication skills both verbal and written.
• Confident with using computers.
• Positive, friendly and welcoming attitude.
• Previous exposure to problem-solving and handling client complaints.

Responsibilities

• Provide professional, high-quality customer service as first contact.
• Handle reception duties and administrative tasks.
• Answer calls, redirect to staff and record messages.
• Maintain reception databases and assist the General Manager.
• Keep the reception area tidy and liaise with Housekeeping.

Skills

Communication

Computer literacy

Customer service

Problem solving

Job description

Avery Healthcare Group Ltd. is seeking a warm, enthusiastic Receptionist for Knowle Gate Care Home in Knowle.

You will be the first point of contact, delivering professional customer service and handling a range of administrative duties within a care home environment. Responsibilities include answering calls, directing enquiries, recording messages, and supporting the General Manager with reception-related administration while maintaining a tidy, welcoming reception area and coordinating with