Part-Time Care Home Receptionist — Warm Front Desk

Avery Healthcare Group; Warwick; On-site; GBP 14,000 - 21,000; Part time

Job summary

Avery Healthcare is seeking a warm, enthusiastic Receptionist for Knowle Gate Care Home in Knowle. You’ll be the first point of contact, delivering professional, high-quality customer service and supporting essential administrative tasks.

Key duties include answering calls, directing inquiries, maintaining reception databases, and coordinating with housekeeping to keep the area tidy. The role is part-time, 16 hours per week, with DBS checks and UK work eligibility required.

Qualifications

• Excellent communication skills, both verbal and written
• Positive, friendly and welcoming attitude
• Experience with problem-solving and handling client complaints

Responsibilities

• Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly
• Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager
• Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained

Job description

Avery Healthcare is seeking a warm, enthusiastic Receptionist for Knowle Gate Care Home in Knowle. You’ll be the first point of contact, delivering professional, high-quality customer service and supporting essential administrative tasks.

Key duties include answering calls, directing inquiries, maintaining reception databases, and coordinating with housekeeping to keep the area tidy. The role is part-time, 16 hours per week, with DBS checks and UK work eligibility required.